Lead UX Designer

Lead UX Designer

At GoodHabitz, we're on a mission to make learning accessible, engaging, and impactful for professionals everywhere. Our innovative learning platform helps businesses and their teams grow and thrive in a fast-changing world.

We're looking for a Lead UX Designer who's ready to lead by design, inspire through creativity, and deliver seamless user experiences across our product ecosystem. This role focuses on shaping UX and service design and supporting the entire customer journey—end to end.

About the role

As a senior UX practitioner, you'll play a critical role in crafting and delivering world-class user experiences across web, mobile, and beyond. This is a hands-on leadership role, where you'll guide stakeholders, mentor juniors, and drive confident design decisions. You'll collaborate closely with Product and Engineering teams to align UX with our business goals while advocating for the user at every step.

This is a hybrid role: while you'll be based in Berlin (or elsewhere in Europe), we require you to travel to our UX hub in Eindhoven four times per year, for approximately one week each visit. During these on-site weeks—typically Tuesday through Thursday—you'll collaborate in person with the team, strengthen connections, and brainstorm new ideas. The rest of the time, you'll work remotely. If we have a regional office close to where you live, we'd also love you to spend time collaborating with colleagues there.

This isn't a people-management position—it's about leading projects and raising the bar for design excellence across the organization.

What you'll do

• Act as an area lead for the UX design team, focusing on service design and improving the full customer journey.
• Own and manage end-to-end projects, leading stakeholders and teams to make confident design decisions.
• Deliver exceptional user experiences across web, mobile, and internal-facing tools, ensuring a consistent and elegant aesthetic.
• Collaborate with user researchers to leverage insights and evidence in your designs.
• Work cross-functionally with Product, Engineering, Customer Success, Sales, and Marketing to align the UX vision across the organization.
• Immediately contribute by:
• Setting the standard of what "good looks like" for the UX design team
• Updating and mapping user journeys with researchers.
• Leading stakeholder sessions to shape new features for all users.
• Co-leading the dashboard migration and redesign with Engineering.
• Partnering with content and format teams to enhance user experiences.
• Launching small-scale experiments to refine features.