Graphic/multimedia Design Lead (CC5)

Communications Consultant 5

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

WSDOT is seeking a Communications Consultant 5 to serve as a Graphic/Multimedia Design Lead who will supervise a high-performing, sophisticated agency graphics team and support the needs of the communications staff, interactive web communications, executives, program and regional needs across the agency. In this role, you will plan, coordinate, and supervise work to determine the need and most appropriate methods and techniques to publicize and promote content that explains complex transportation projects and issues. The Graphic/Multimedia Design Lead will also perform administrative functions such as establishing design team goals and priorities, developing and implementing graphic design policies and standards, and managing tools used by designers on the team. Our top candidate will have exceptional interpersonal and customer service skills as this position works with graphics, web staff, and internal customers from programs, regions, and modes within the agency.

Among the varied range of responsibilities held within this role, the Graphic/Multimedia Design Lead will :

• Supervise staff in all aspects of production, design concepts, and formats.
• Provide conflict resolutions for scheduling priorities, media selection, production methods, and publication policy; accept or decline projects; negotiate deadlines.
• Provide direction to staff on project scope, focus, audience, and media selection.
• Provide advice, guidance, problem-solving, and cross-training in areas of knowledge and expertise.
• Determine and develop the best design methods; advise on types of media based on content, effective use of design, design strategy, and associated production costs.
• Manage complex assignments as a department lead, advise, and coordinate tasks.
• Conceive, design, and produce materials using graphic design software; conceive and create graphics and manipulate photos.
• Develop, implement, update, and manage agency branding policy and procedure.
• Set goals, objectives, and standards and ensure adherence to department or organization-wide design standards.
• Be responsible for statewide agency compliance in the areas of branding and publication.

To be considered for this opportunity, the following competencies are required :

• Graphic Design: Expert competency in methods and techniques of electronic illustration, design, animation, and page layout for print, electronic distribution, data visualization, visual communications, developing creative concepts and executing final design projects.
• Adobe Creative Cloud: Proficiency with using Adobe Suite product applications to design professional visual communications material.
• Leadership Skills: Ability to oversee numerous and complex projects simultaneously in a fast-paced environment while building collaborative and team partnerships both internally and externally.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

It is preferred that qualified candidates also demonstrate:

• Customer Service and Interpersonal Skills: Demonstrated ability to provide high-quality customer service and build positive, professional relationships with diverse stakeholders. Ability to communicate effectively, both verbally and in writing, with a wide range of audiences.
• Microsoft Office Proficiency: Demonstrated proficiency in using Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint) to support daily work functions, communication, and documentation.
• Communication of Complex Information: Ability to understand complex technical transportation issues and translate them into clear, understandable information capable of being used by the public that casts WSDOT in a positive and accountable light and is consistent with WSDOT strategic messages.
• Transportation Communications and Public Engagement: Demonstrated understanding of highway communications, media relations, public outreach, and the broader political environment.

This recruitment may also be used to fill additional positions per business needs. In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. This position offers flexible/hybrid remote work options.

Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.

Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!

Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.

Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• A portfolio demonstrating relevant experience managing brand design standards and producing multimedia design work.
• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

For inquiries about this posting, you may contact the assigned Recruiter at Robyn.Lovely@wsdot.wa.gov. Please be sure to reference 26DOT-HQ-00569 in the subject line.