Instructional Designer And Coordinator

Program Project Coordinator Senior

The Program Project Coordinator Senior position is responsible for the design, development, and facilitation of high-impact learning solutions. This role bridges the gap between complex technical data and employee adoption by creating end-to-end learning experiences tailored to enhance workforce engagement. You will manage the full lifecycle of eLearning modules, job aids, and blended training tools, ensuring every instructional asset—from interactive simulations to quick-reference checklists—is accessible, accurate, and outcome-oriented.

This is NOT a remote position.

This job announcement will remain open until a sufficient number of applications have been received and may close at any time.

Benefits of Broward County Employment:

High-Deductible Health Plan – bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan – bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation Employee Match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave

The ideal candidate must demonstrate:

• Instructional Design Expertise: Proficiency in leading the full training development lifecycle (ADDIE or SAM) to create engaging eLearning, instructor-led materials, and performance support tools.
• eLearning Expertise: Expert-level experience with SCORM-compliant authoring tools (Articulate Storyline/Rise or Adobe Captivate) and the ability to quickly master new software applications.
• Visual Communication: Proficiency in designing and incorporating high-quality graphic elements, diagrams, and visual aids to simplify complex information and ensure a professional, cohesive look across all learning assets.
• Technical Content Translation: Experience in collaborating with Subject Matter Experts (SMEs) to translate complex technical information into actionable content for non-technical audiences.
• Dynamic Facilitation: Experience delivering training across multiple formats, including in-person workshops, virtual webinars (MS Teams/Zoom), and one-on-one coaching.
• Compliance & Accessibility: Knowledge of ADA documentation requirements and a proven ability to ensure all digital content is WCAG 2.1 compliant.
• Innovation & Problem Solving: Experience integrating AI tools to enhance learning experiences and utilizing strong problem-solving skills to overcome instructional design challenges.
• Project Leadership: The ability to work independently and manage multiple large-scale projects simultaneously, ensuring they align with organizational goals and meet strict deadlines.
• Quality Control: Strong organizational skills with a high level of attention to detail and a commitment to maintaining composure under pressure.
• Communication: Excellent verbal, written, and interpersonal communication abilities, specifically the capacity to present to leadership and author grammatically flawless content.
• Platform Knowledge: Previous experience with the Skillsoft Percipio online learning platform is highly preferred.

Minimum Education and Experience Requirements:

Requires a Bachelor's degree from an accredited college or university with major coursework in business or public administration or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

Special Certifications and Licenses:

Possess and maintain a valid Florida Class E Driver's License based on area of assignment.

Preferences:

• Experience creating eLearning tutorials using Articulate Storyline/Rise or Adobe Captivate SCRORM-compliant software.
• Experience working and supporting Peoplesoft HR and ELM Modules versions 9.2 or higher.
• Experience with Kronos Workforce Central and/or UKG Pro Workforce application.
• Experience working with American with Disability Act (ADA) documents to ensure compliant with WCAG 2.1 standards.
• Experience with Skillsoft Percipio online learning platform.
• Proficient in Microsoft Outlook, Word, Excel, Teams, Copilot and PowerPoint.
• Experience integrating AI tools and technologies to enhance learning experiences and improve instructional design processes.

Duties and Responsibilities:

Plans, develops, authorizes, implements, supervises and evaluates programs/projects, activities and services on a large scale with County-wide impact; prepares reports, analyzes and interprets data.

Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.

Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.

Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.

Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.

Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.

Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.

Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.

Defines agency goals and objectives, develops and recommends policies and operating procedures.

Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments, and partnering agencies.

Prepares Commission agendas, including editing, posting and planning.

Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.

Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.

Plans, directs and supervises the activities of staff.

Performs related work as assigned.

Competencies:

• Manages Complexity
• Decision Quality
• Strategic Mindset
• Plans and Aligns
• Communicates Effectively
• Situational Adaptability

Physical Demands:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.

Unavoidable Hazards (Work Environment):

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Varies by work location.

County Core Values:

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance:

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation