Customer Strategy & Marketing Intern

Customer Strategy & Marketing Intern

Work Location Type: Hybrid

Location: LAKE FOREST, IL, US, 60045-5202

Company: Grainger Businesses

The Customer Strategy & Marketing Internship Program provides hands-on experience in data analysis, customer feedback review, and cross-functional collaboration to improve customer experience and support strategic initiatives. This role involves working with managers and stakeholders to drive improvements and deliver impactful insights across the organization.

Key responsibilities include:

• Provide support to Managers within the internship with activities such as data analysis and report building
• Review internal & external customer feedback and implement changes for improving customer experience
• Communicate internally & externally status of work or projects to partners and stakeholders at varying levels of the organization
• Work with peers and various business partners supporting overall team initiatives
• Participate in improvement opportunities and provide constructive feedback

Qualifications:

Education: Bachelor's Degree or equivalent experience or currently enrolled in college or university

Work Experience: 1+ years or equivalent experience

Knowledge, Skills and Abilities:

• Experience in collecting and analyzing data
• Experience presenting insights and providing recommendations to leadership
• Experience working collaboratively in a matrixed environment
• Experience setting priorities and completing assignments on time

Grainger is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. Grainger is proud to be an equal opportunity workplace. Grainger is committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.