Mercedes - benz Product Specialist - Mercedes - benz Of South Austin

Product Specialist

Mercedes-Benz of South Austin is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Product Specialist to join our quality Dealership, representing the quality Mercedes-Benz brand.

Our Product Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership. Our Product Specialist should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.

We offer:

• A Great Working Environment
• Comprehensive Training, Support & Advancement Opportunities
• Pinnacle Awards Program
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan

Somethings to Know About the Position:

• Supports the Client Sales Advisor on Product Related Tasks and Activities.
• Fully Explains Vehicle Features, Application and Benefits based on Client's needs
• Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes.
• Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time.
• Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings.
• Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction.
• Demonstrates passion about the brand and products.
• Confident in Using New Media (tablets, social media, etc).
• Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned.
• Position will require a Saturday Working Schedule

You need:

• Professional Appearance
• Positive & Friendly Attitude
• Confidence in your Ability to be Successful
• Interpersonal Communication Skills
• Ability to Learn to Present Features and Technology
• Basic Computer Skills
• High School Diploma or Equivalent
• Must have a Valid Driver's License

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity Employer and participates in E-Verify.