Marketing Operations Manager

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers, and research scientists. We've found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.

Strategic investors: Raised over $500 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.

World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.

Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.

Performance: 4x ARR in 2024.

Competitive compensation.

Role Overview

As Harvey's first marketing operations hire, you will lead us in optimizing our marketing efforts, ensuring efficiency, and driving measurable results. The role involves building and managing foundational marketing systems, processes, and reporting to enable scalable build, test, and optimization of marketing initiatives. The ideal candidate will have 5-9 years of experience in marketing operations, with a proven track record of implementing successful strategies and managing complex projects.

What You'll Do

• Manage and optimize the marketing technology stack — primarily Marketo, as well as other integrated tools — and evaluate new technologies and make recommendations for adoption
• Develop, implement, and refine processes to improve efficiency, scalability, and performance across marketing and sales
• Manage the lead lifecycle process and systems, from lead capture to routing, scoring, and nurturing
• Support the execution of marketing campaigns, including email marketing, landing page creation, and lead generation initiatives
• Oversee data integrity, segmentation, and compliance within marketing systems
• Develop and maintain dashboards and reports to track key marketing metrics, campaign performance, and ROI

What You Have

• 5-9 years of in marketing operations roles, preferably in a B2B SaaS or technology environment
• Deep expertise with Marketo and Salesforce
• Strong analytical capabilities with the ability to interpret data, identify trends, and provide actionable insights.
• Proven ability to manage multiple projects simultaneously, meet deadlines, and deliver high-quality results
• Experience in collaborating with cross-functional teams and managing production timelines across multiple stakeholders
• Proactive and resourceful problem-solver with a keen eye for detail

Compensation Range

$140,000 - $190,000

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing interview-help@harvey.ai.