Sales & Marketing Intern

Sales & Catering Intern

The Sales & Catering Intern is responsible for sales administrative and marketing responsibilities, and other duties to assist in the operation of Sales, Catering & Marketing. This role will allow the intern to rotate through Sales, Revenue, Catering & Events, and Marketing.

Responsibilities include:

• Answer telephone and email messages. Respond accordingly.
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• Assist in a smooth operation of the office.
• Greet guests/clients/employees when necessary.
• Attend meetings/training as required by management.
• Distributing of BEO's daily change log, resume, site events, event guarantees if requested
• Take inquires and distribute
• Work with Delphi FDC and Opera

Qualifications include:

• 1 year experience in a hotel or related field preferred.
• College course work in related field
• Computer knowledge/skills required
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.