Coordinator Point Of Sale Marketing

Coordinator Point of Sale Marketing

What makes Hilton Grand Vacations unique? Together, We Can.

We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.

Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

Employee Onboarding, HR, & Performance Management

Assist with onboarding new hires including access to systems, device distribution, and field training support.

Ensure HR compliance by maintaining updated records for memos, MPS reviews, corrective actions, and employee files.

Update and manage email distribution lists for all terminations, new hires, and changes.

Submit MPS reviews to HR, and help facilitate corrective action documentation as needed.

Coordinate name tag orders and credit card applications for new managers.

Marketing & Sales Operations Support

Partner with Marketing leadership to align deadlines and support site operations in accordance with budgetary and business goals.

Serve as the primary liaison for all communication between mainland marketing sites and cross-functional departments (e.g., Branding & Creative, Mobility, IT, Legal, HR, TA, Direct Marketing, Sales, Customer Care).

Oversee the setup and launch of new site locations, including system access (Salesforce, VOICE, email), hardware/software installation, key code configurations, and activation testing for package offers.

Coordinate business needs for marketing sites including phone and computer setup, collateral orders, and device inventory management.

Manage hotel partnerships by tracking contracts, renewals, proposals, and memos; ensure legal and accounting receive required documents and fees are processed timely.

Actively works with The Lobby platform to confirm current up to date hotel information

Act as a public relations liaison between customers, hotel staff, and the marketing team to enhance the on-site experience.

Supports interdepartmental processes of submitting Hilton Honors points to guests for new email campaigns and customer satisfaction.

Supports in the ordering and shipping of supplies to all Package Sales markets.

Monitors & tracks active email distributions and provides updates as needed.

Ensures that Directors, HR, Business Management and Payroll has updated team Roster.

Adhere to the cultural and service agreements.

Carry out all other reasonable requests by management of which the associate is capable of performing.

Payroll, Finance & Expense Management

Track all missed punches, process off-cycle checks, and ensure timely payroll submissions.

Update payroll batch spreadsheets for split shifts for the California market.

Administer overtime reports to assist managers in schedule adjustments and compliance.

Coordinate travel, logistics, hotel, and transportation reservations for team members and leadership as needed.

Ensure invoices and expenses are submitted to Business Management on schedule for processing.

Order and manage quarterly and annual award distribution for team recognition programs.

Maintain and update all department Policies & Procedures Manuals, including payroll schedules.

Ensure memos and policy acknowledgments are signed, distributed, and properly filed with HR.

Support consistent and compliant department procedures across all marketing sites.

Submit Credit Card applications for all new managers as needed.

Respond to internal and external communication (calls, emails) with urgency and professionalism.

Provides clear communication from field to corporate to call center as it pertains to facilitating customer experience with HGV.

Collaborate with Directors of Marketing and corporate stakeholders to support evolving business needs.

Demonstrated experience with Microsoft Word and Microsoft Office systems.

Salesforce, VOICE, and experience

Demonstrated experience with composing internal and external correspondence with excellent spelling, grammatical, and formatting skills.

Ability to perform basic math calculations (i.e. addition, subtractions, division, percentages, proration, etc.)

Excellent interpersonal communication skills essential.

Flexibility in work schedule and ability to handle multiple tasks necessary.

Must be accurate and detail oriented.

Excellent verbal and written communication skills

Must be able to meet and deal with people from all walks of life with ease and diplomacy.

Excellent customer service skills.

Maintain an upbeat and positive demeanor at all times.

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

Benefits that support Team Member health and financial wellbeing.

Travel and hotel discounts for Team Members, family and friends.

A healthy work-life balance with PTO and flexible hours.

Team Member events that build camaraderie through fun activities.

An open-minded culture committed to diversity and inclusion.

Incentives for Team Members that exhibit excellence every day.