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*in House Marketing Manager

Lead regional marketing initiatives to boost on-site owner and guest satisfaction
San Antonio, Texas, United States
Mid-Level
1 week ago
Hilton Grand Vacations

Hilton Grand Vacations

Operates vacation ownership resorts and timeshare properties, offering members flexible points-based stays, travel experiences, and related hospitality services.

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In-House Marketing Manager

As the In-House Marketing Manager, you will collaborate with the on-property and remote booking Marketing teams along with Sales leadership, Field Operations, and Resort Operations teams to drive efficiencies and increase revenue for Hilton Grand Vacations with a focus on on-site Owners and Guests. Our In-House Marketing Manager will work a full-time flexible schedule to include weekends and holidays.

Responsibilities include:

  • Responsible for developing and leading site initiatives for the Marketing team to achieve targeted performance, sales, and services
  • Staffs and manages the team's talent, including training, communicating, mentoring, and coaching in order for the team to reach maximum performance
  • Well versed within their region/site of local events, attractions, partnerships, restaurants, and on/off-site activities
  • Develops, maintains, and monitors individual and group performance reports of the on-property team and remote booking team
  • Reports to senior management the department's performance, programs, incentives and staff needs
  • Handles cases where performance is below minimum standards according to marketing policy and in conjunction with Human Resources guidelines
  • Completes other duties and tasks, as assigned by senior management

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma/GED
  • Minimum 1 year of people management and/or experience leading a team in a sales or marketing environment
  • Minimum 1 year of timeshare experience
  • Intermediate proficiency with Microsoft Word, Excel, and Outlook
  • Excellent oral, written, and interpersonal communication skills
  • Strong organizational skills to manage multiple duties in a fast-paced work environment
  • Ability to meet deadlines
  • Ability to effectively manage people and scheduling for a large team
  • Proven ability to resolve guest issues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS/Bachelor's Degree
  • 2+ years of people management experience and/or experience leading a team in a sales or marketing environment
  • Timeshare Marketing experience within hospitality industry
  • When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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*in House Marketing Manager
San Antonio, Texas, United States
Marketing
About Hilton Grand Vacations
Operates vacation ownership resorts and timeshare properties, offering members flexible points-based stays, travel experiences, and related hospitality services.