Director, Growth Partnerships - Payroll - Remote Eligible

Director, Growth Partnerships - Payroll

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the Role

The Director of Growth Partnerships - Payroll will be a key leader in driving our payroll partnerships strategy. This role is responsible for the entire partner lifecycle, from identifying and cultivating strategic relationships to leading the day-to-day operations and ensuring seamless integration of payroll solutions. You will work closely with cross-functional teams, including product, sales, compliance, and legal, to expand our partner ecosystem and drive significant growth.

What You Get to Do Every Day

Strategic Partnership Development & Management:

• Identify, establish, and nurture key strategic partnerships with payroll service providers, fintech companies, and other industry players.
• Lead the day-to-day management of existing partnerships, ensuring alignment with business goals and delivering on key performance indicators (KPIs) and growth targets.
• Negotiate and structure partnership agreements, amendments, and renewals that align with company objectives and ensure mutually beneficial outcomes.
• Track and manage all partner agreement expiration dates, NDAs, terminations, and other changes.

Partner Activation and Operations:

• Lead the end-to-end partner activation process, from onboarding to ongoing operational management.
• Manage the partner activation checklist, including configuring revenue share reporting and maintaining performance dashboards.
• Oversee and manage all partner incentive programs, including quota credit reporting and incentive tracking.
• Coordinate the upload of partner representative directories and align them with regional field teams.

Cross-functional Collaboration:

• Act as the central point of contact between our partners and internal teams, including Partner Marketing, Integrations, and Legal.
• Work closely with Product, Sales, and Marketing teams to ensure partner success and seamless lead generation, integration of solutions and partner support.
• Support the Sales team by providing expertise in engagement opportunities and defining value propositions for our all-in-one offerings.

Market Insights & Performance Reporting:

• Stay current with competitors, trends, and emerging technologies in the 401(k), payroll, and HR space.
• Monitor and report on the performance and ROI of payroll partnerships, making data-driven recommendations to optimize outcomes.
• Develop and maintain regional field-facing slides to report on partner engagement and performance.
• Schedule and manage the logistics for quarterly business reviews (QBRs) with our top-tier partners.

What You Bring to the Role

• Proven track record of successfully managing and scaling strategic partnerships, particularly in the HCM tech, payroll, or fintech industries.
• Operational Excellence: You have a proven ability to manage complex operational lifecycles with a keen eye for detail, ensuring all processes run smoothly and efficiently.
• Exceptional Communication & Negotiation: You excel at being the main point of contact, facilitating seamless communication between internal departments and external partners.
• Program & Project Management Skills: You are a master of organization, capable of managing comprehensive calendars, tracking performance metrics, and coordinating multiple moving parts.
• Data-Driven Leadership: You are comfortable working with dashboards and reporting tools to provide clear, concise updates on partner performance and engagement to internal teams.
• Leadership and Team Management Experience: You have a demonstrated ability to inspire and motivate teams to achieve goals.
• Strong understanding of payroll systems, compliance, and the broader HR technology ecosystem.

Nice to Have

• 7+ years of experience in payroll, partnerships, business development, or related fields, with at least 5 years in a leadership role.
• Proven track record of successfully managing and scaling strategic partnerships, particularly in the HCM tech, payroll or fintech industries.
• Strong understanding of payroll systems, compliance, and the broader HR technology ecosystem.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to build relationships at all levels of an organization.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to work effectively in cross-functional teams and manage multiple priorities in a fast-paced environment.
• Leadership and team management experience, with a demonstrated ability to inspire and motivate teams to achieve goals.
• Bachelor's degree in Business, Finance, HR, or a related field (MBA or relevant advanced degree preferred).

Why You Will Love Working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer Obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation

At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $170,000 - $175,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. This position will also offer a variable target of $50,000. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees.
• Top-of-the-line health plans, as well as dental and