Lead UX Designer (IGT1 Lanka: Poka)

Lead UX Designer (IGT1 Lanka: Poka)

IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world's leading private equity firms; EQT Group, Hg, and TA Associates. We're also proud to be a sister company of IFS, Sri Lanka's largest and most established technology company.

At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.

With a team of over 400 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.

About the client: Poka

At Poka, we're reinventing how frontline teams work, learn, and solve problems every day. We're the leading platform for connected workers in manufacturing. Our software enables operators to share knowledge, collaborate in real time, and drive continuous improvement. Imagine Facebook and YouTube combined and designed for the production floor! We're proud to support global leaders like Nestlé, Bosch, Kraft, and Danone in their digital transformation.

At Poka, design is a lever for positive impact for our users, our customers and our squads. We're building tools for the manufacturing workforce, which means our design challenges are complex but deeply meaningful. From reducing cognitive load on the factory floor to simplifying multi-step workflows, our goal is to make the complicated feel intuitive.

Designers are involved at every stage of the product lifecycle and work closely with all squad members to shape solutions that are user-centered, technically feasible and aligned with business goals. We believe the path to great user experiences starts with strong collaboration, shared ownership and a human-centric mindset.

Job Description

About the Role:

We're looking for an experienced Lead UX Designer to drive user experience strategy, lead and mentor a small team of designers and help shape product direction with a strong AI-first mindset. This role is ideal for a proactive communicator and creative problem-solver who thrives in a fast-paced, collaborative environment and is passionate about delivering high-impact user experiences.

Key Responsibilities:

• Contribute to shaping product direction by translating company goals and user needs into actionable UX strategies.
• Take initiative in identifying opportunities for product and design improvements, helping squads make informed, user-centered decisions.
• Champion a design culture that balances user value, technical feasibility, and business outcomes.

Design Ownership & Mentorship

• Lead and support UX Designers in crafting intuitive and efficient interfaces across web and mobile.
• Help designers navigate complex design challenges by providing guidance, structure, and feedback.
• Drive the adoption and evolution of the design system to ensure coherence, scalability, and speed.

Influence and Decision-Making in Squads

• Actively participate in squad-level discussions to shape solutions from early discovery through delivery.
• Bring a design perspective to trade-offs and prioritization conversations, and help teams align on decisions that serve both users and the business.
• Use your experience to accelerate progress in projects where direction is unclear or stakes are high.

Cross-functional Collaboration

• Work closely with POs, engineers, and other stakeholders to co-create and validate solutions.
• Ensure the design intent is clearly communicated, understood, and implemented as envisioned.
• Collaborate closely with cross-regional teams to prioritize and implement design refinements, ensuring iterative improvements are aligned with user needs and business goals.

Quality, Testing and Validation

• Establish practices for visual QA, bug triage, and consistent adherence to design standards.
• Leverage user feedback and behavior data to drive iterative improvements and maintain a high-quality experience.

Documentation and Design Support

• Maintain detailed, accessible documentation for UI architecture, key flows, and interaction patterns.
• Act as a reliable design partner for developers by answering questions, clarifying interactions, and reviewing implementations.

Qualifications

Preferred Skills and Experience:

• University degree or equivalent from a related field
• 5 - 8 years of experience in UI/UX design with a proven track record of leading and mentoring high-performing design team
• Proficiency in design tools including Figma and industry-standard UX research and prototyping tools
• Strong understanding of usability principles, user-centered design practices, and accessibility standards.
• A well-rounded 'generalist' mindset with the ability to work across design disciplines
• Passion for emerging technologies with a strong drive to innovate and push design boundaries.
• Ability to champion an AI-first mindset and foster a culture of continuous improvement.
• Eagerness to get out and learn from users, customers, and stakeholders
• Strong communication skills, capable of clearly articulating design decisions and processes to stakeholders at all levels.
• Proactive team player and willingness to work collaboratively with a cross-functional teams
• Experience designing for best-of-breed or enterprise-grade business applications will be a plus.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. #Li-Hybrid