Digital Product Specialist

Digital Product Specialist

Ingram Content Group (ICG) is seeking a Digital Product Specialist to join our team in LaVergne, TN (Greater Nashville area). This individual helps shape and support our growing portfolio of data-driven product(s) and services, contributing to roadmaps, feature definition, and the daily operations of assigned platforms.

The Digital Product Specialist plays a hands-on role in turning ideas into deliverables. Responsibilities include managing projects from planning through execution, documenting processes, and translating business needs into actionable tickets for development teams. You'll monitor performance and recommend improvements to standards, workflows, and user experience. Collaboration is central to this position. The Digital Product Specialist partners across business, technical, and stakeholder groups, coordinating initiatives and ensuring alignment between strategy and execution.

Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor's degree or equivalent year for year directly-related experience.
• 2 years' reporting, product, operations, or analytics experience

Preferred Qualifications:

• Experience working with marketing platforms such as NetGalley or Edelweiss

Key Responsibilities:

• Executes and contributes to the strategy for assigned digital products and services, with input and direction from Senior Manager, Data Services. Communicates this strategy to relevant stakeholders.
• Devises and communicates product roadmap to the supporting team, related product managers, leadership and relevant stakeholders.
• Gathers requirements and writes specifications for product features. Applies critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request.
• Communicates feature specifications to software engineers and developers, ensuring they have a complete understanding of the underlying requirement and business context for each feature. Helps to identify the correct data source within Ingram systems.
• Leads product QA testing as needed to ensure that business requirements are met.
• Provides regular reporting to internal stakeholders on key performance indicators as assigned.
• Monitors trends and advancements in the software industry and the book industry and communicates relevant trends to leadership.

Hiring Salary Range: $72,895k - $92,168k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.