Customer Marketing Manager

Customer Marketing Manager

We're looking for a dynamic and creative storyteller to join our client's team. This role is perfect for someone with an extroverted personality who thrives in front of people and in front & behind the camera. You'll be the face and voice of our brand at client sites, trade shows, and conferences - capturing stories, amplifying our presence, and turning real customer success into compelling content.

What You'll Do:

• Capture Stories On-Site: Travel to customer locations, trade shows, and industry events to record video testimonials, customer stories, and event coverage.
• Content Creation: Work closely with our design and motion graphics team to turn recordings into polished video and written case studies.
• Social Media & Event Coverage: Document and share our presence at industry events through engaging social content (short-form video, photos, live coverage).
• YouTube Content: Independently script, record, and publish YouTube video content to grow our brand's channel and thought leadership presence.
• Customer Marketing Programs: Build strong relationships with customers and transform their success into impactful marketing assets.

What We're Looking For:

• Creative & Extroverted Personality: You enjoy being in the spotlight, interacting with people, and bringing out authentic stories.
• Video Production Skills: Confident in recording, interviewing, and creating video content for social media platforms.
• Content Storytelling: Strong writing skills to shape stories into compelling case studies, social posts, and marketing campaigns.
• Hands-On & Collaborative: Comfortable owning projects end-to-end while working with designers and editors to polish deliverables.
• Flexibility to Travel: Willing to attend trade shows, conferences, and client visits across the US (20-30% travel).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.