Graphic Designer/documentation Specialist - Remote Eligible

Documentation Content Specialist/Graphic Designer

We are seeking a contracted Documentation Content Specialist/Graphic Designer to support our Instructional Design team by cleaning up, standardizing, and organizing customer-facing documentation. This role will focus on improving the consistency, usability, and visual quality of existing tools, SOPs, and job aids that currently vary in format, branding, and complexity. This is a remote, short-term engagement supporting onboarding and enablement programs for customer-facing teams (Sales, Customer Support, Academy).

Key responsibilities include:

• Review a large set of existing customer-facing documents, including: Tools SOPs Job aids
• Identify and flag: Outdated or redundant documentation Inconsistencies in formatting, structure, and complexity
• Clean up and organize documentation, ensuring clarity, usability, and consistency
• Standardize documents to align with brand standards, including: Color palettes Imagery Layout and visual consistency
• Improve overall presentation and structure across materials
• Work closely with the Instructional Design team to support onboarding programs for customer-facing teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.