Product Integration Manager

Location: San Jose, CA

Duration: 12 months

Contract Type: W2 only

Pay Rate: $84.51/Hour

Job Description:

The Product Delivery team designs and deploys the systems, tools, and processes needed to migrate acquired customers to the Client platform; our goal is to accelerate the migration journey and provide an overall exceptional experience for our internal and external customers.

As a member of the Product Delivery team, you'll play a key role in the execution phase of our current migration initiative, as well as stepping in to gather requirements and conduct impact analyses to build automation for upcoming initiatives.

Responsibilities:

Document end-to-end workflow for new or changing processes
Engage SMEs to write requirements for enhancements and automation initiatives
Assess how changes or challenges impact the program, work with stakeholders to align on and implement a solution
Load customer data into migration tool
Report bugs and work with development team to resolve
Provide daily, timely support to internal stakeholders
Lead collaborative program team meetings to drive progress
Build strong relationships with business partners and stakeholders

Required Skills:

7+ years of relevant professional experience
Experience documenting end-to-end processes, gathering/writing requirements, and conducting impact analyses
Be a self-starter that thrives on asking thoughtful questions, connecting the dots, and becoming the resident expert on the processes you manage
Excellent communication and time management
Detail oriented

Education: Bachelors degree

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Product Integration Manager

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