Workplace Design Program Manager

Workplace Design Program Manager

We are seeking a Design Program Manager with the design skills to support and execute all scales of design projects for our Client's Workplace Design + Innovation Team, within the Global Workplace Experience organization. Key activities will include overseeing architectural and design partners, guiding furniture design with global furniture partners, directing experiential graphic design (EGD) on global projects, and coordinating with in-house stakeholders across project management, AV/IT, site operations, and security. In addition, this role will support refreshes and small design projects at the client's existing locations and supporting the Senior Manager of Workplace Design + Innovation.

Performs within a design team in a self-directed manner in multiple aspects of the design process including but not limited to the design & documentation of various phases, the preparation of materials, and construction coordination activities within established scopes, budgets, schedules, and programmatic requirements. Leads multiple projects and liaises directly with employees in the business, cross-functional stakeholders, and consultants. This role is in the New York City Area with the expectation to be onsite at Client's New York Times Square or Union Square office 2-3 times per week and occasional travel domestically and internationally as required. This role will mainly focus on projects in the US East Coast + EMEA regions, with some assistance in the India region as it may apply.

What you'll need:

• 7-10 years of experience
• Role may require travel
• Excellent written and verbal communication skills, English comprehension and spoken English. High degree of efficient communication and maintaining excellent client expectations

What you'll do:

• Primary contact for design on select projects, including interior design + programming, experiential graphic design + brand/signage, construction administration oversight, and overall design approvals. As design subject matter expert, expected to provide insight and consultation on all aspects of the work
• Act as a representative of the workplace design team in project meetings and presentations
• Coordinate and collaborate with architects, contractors, furniture vendors, and partners to ensure standards are met when new projects are designed and executed
• Support projects at existing sites that may vary in scope from interiors, furniture, or EGD
• Support environmental graphics and branding requirements in coordination with the client's brand team as required.
• Assist with progressing the client's design strategy and research
• Develop presentations to be given to executive leadership and project stakeholders
• Support RFP processes as needed for new projects
• Knowledge and experience understanding costs and guiding design solutions that adhere to budgets
• Collaborate with external architects and designers, General Contractors and Construction Project Managers, Furniture Vendors and internal teams to ensure that each project adheres to global space design and global furniture guidelines.
• Support internal teams and provide design direction at all stages of design development with regards to workplace standards, design reconfigurations and furniture selection layouts.
• Represent the Workplace Design Team in the region or support other regions as required to cover for team members out of office, embodying their design and quality standards
• Strong technical aptitude as it relates to furniture, fixtures and equipment in the workplace
• Manage furniture selection for Workplace Design projects and ensure compliance with look and feel and standards. Including but not limited to fabric, color, ergo compliance and performance criteria.
• Detailed review of design, construction and furniture drawings.
• Prepare presentations in Powerpoint and the Adobe suite of products such as Adobe Express, Adobe Acrobat, or InDesign and well-versed in messaging applications like Slack and Teams
• Work closely with the furniture vendor to create a furniture package that is aligned with Client's standards while also understanding the needs of the local team
• Coordination with project technical teams including Project Architect, Facilities, IT, AV, Environment Health and Safety, Brand, Security, and Culinary
• Support internal teams with regard to end user requirements and share comments on test fits plans, look and feel and/or space plans based upon programming requirements
• Represent Workplace Design at project meetings across regions and manage an internal tracker of project updates
• Ability to prioritize, coordinate and execute under deadlines
• Provide daily to weekly updates on project review status reporting and maintain typical project documentation as required
• Participate in global team meetings and knowledge share calls.
• Communicate with management, prepare and make presentations to leadership and other teams within the business

Education Completed (Min.): A. or B.F.A. in Interior Design from Council for Interior Design Accreditation curriculum OR Professional degree from a program accredited by the National Architectural Accrediting Board (NAAB) or the Canadian Architectural Certification Board (CACB)

Education Field of Study: Architecture or Interior Design

Certificates and/or Licenses: Architectural / Interior or in process