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Advanced Equipment Support Technician

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY: Provides advanced equipment and process support for manufacturing operations, focusing on the maintenance, repair, and optimization of all equipment utilized in the facility's workcells. This role acts as a critical resource for machine performance, process improvement, and NPI support.

Equipment Maintenance and Repair

Execute preventive maintenance (PM) tasks, ensuring 100% on-time completion and accurate maintenance record-keeping. Serve as the first point of contact and primary escalation resource for complex equipment issues, providing expert line support to Machine Support Technicians. Diagnose and implement long-term solutions for repetitive equipment problems to minimize downtime. Strive to maintain less than 5% equipment downtime facility wide.

Process Optimization and Performance

Drive improvements in key line metrics, including efficiencies and yields. Develop and apply a strong knowledge of manufacturing processes to optimize equipment performance. Measure department performance and lead continuous improvement initiatives.

Manufacturing Interface and Training

Interface with department and line supervisors to determine work priorities based on production schedules. Provide the primary, front-line contact between Machine Support and Manufacturing functions. Conduct training for Machine Support Technicians to elevate team capabilities.

New Product Introduction (NPI)

Facilitate New Product Introduction (NPI) and prototype runs within the area of responsibility, ensuring smooth process integration.

Compliance and Safety

Ensure awareness of and compliance with all Health and Safety procedures and regulations.

JOB QUALIFICATIONS - KNOWLEDGE REQUIREMENTS

Technical and Analytical Skills

Problem Solving: Ability to define complex problems, collect relevant data, establish facts, and draw valid conclusions to drive effective solutions. Mathematics: Proficient in fundamental arithmetic (addition, subtraction, multiplication, and division), as well as computing rate, ratio, and percent, and interpreting graphs.

Computer and Software Proficiency

Advanced PC Skills: Strong proficiency in using a Windows-based operating system, related software, and Jabil's specific software packages, including the ability to provide training to others. Basic PC Use: Ability to operate a personal computer for daily tasks.

Communication and Comprehension

Written Communication: Ability to write clear correspondence, technical memos, and standard operating procedures (SOPs). Verbal Communication: Ability to effectively present information and respond to complex questions from managers, clients, customers, and general public groups. Reading Comprehension: Ability to read, comprehend simple instructions, visual aids, short correspondence, and memos.

Work Habits and Logic

Logical Application: Ability to apply common sense understanding to carry out multi-step instructions and deal with standardized, variable situations.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.