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Quality Support Representative

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing. Serve as a liaison between Jabil and suppliers or customers on quality related matters.

Essential Duties And Responsibilities

1. Provide leadership and initiative to QS organization through continuous improvement projects.
2. Interface with manufacturing area and other support groups to ensure department objectives are met.
3. Investigate identified quality problems.
4. Support manufacturing in analyzing manufacturing product lines to determine how or where, within the manufacturing or inspection process, the root cause of non-conformances or customer complaints exist.
5. Evaluate and support inspection processes via inspection aids and instruction guidelines.
6. Review all supplier or customer discrepancies.
7. Coordinate and track the corrective/preventative action effort.
8. Lead CAPA investigations and tasks, to determine root cause and corrective actions needed.
9. Provide trend analysis of defects occurring at the customer, supplier and internally.
10. Participate in the vendor survey activities as applicable.
11. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
12. Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
13. Interface and provide technical support on quality issues with the customer as needed.
14. Serve as liaison between Jabil and suppliers or customers on quality related issues.
15. Improve technical support for the quality organization.
16. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
17. Comply and follow all procedures within the company security policy.

Minimum Requirements

• Bachelor's degree required and two years related experience; or equivalent combination of education and experience.
• Experience in Defense and Aerospace Industry a plus.
• Experience with circuit card assemblies highly preferred.

Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via email. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.