Expert UI/UX Design

Expert UI/UX Design

Location: Islamabad Last Date to Apply: 20th August 2025

The Expert UI/UX Design plays a strategic lead role in shaping the user experience across JazzCash's digital ecosystem. This role is responsible for designing and delivering intuitive, engaging, and effective user interfaces, as well as optimizing digital journeys across web and mobile platforms.

Reporting directly to the Manager UI/UX Design and requires close collaboration with cross-functional teams including Product, Engineering, Marketing, and Business stakeholders.

As an expert design, you will:

• Drive the end-to-end UX and UI design process for both new and existing products.
• Champion user-centred design methodologies to ensure the creation of seamless and inclusive digital experiences.
• Work with a team of designers to uphold design excellence and consistency.
• Own and evolve JazzCash's Design System to ensure scalability and brand alignment across all platforms.
• Establish and maintain UI/UX standards, ensuring compliance with design guidelines, accessibility, and best practices.
• Analyze user data, conduct usability testing, and translate findings into actionable design improvements.

This is an individual contributor role requiring strategic thinking and hands-on expertise in UI/UX design, particularly within the Telecommunications and Fintech sectors. You must have a track record of building scalable design systems and delivering impactful experiences in high-growth, fast-paced environments.

What does Expert UI/UX Design do?

• Lead end-to-end design process from research, wireframes, mockups, and prototypes to high-fidelity UI design.
• Collaborate with product managers, developers, marketing, and customer insights teams to define and implement innovative solutions for product direction, visuals, and experience.
• After user research and usability testing you can easily iterate on product designs.
• Define and maintain JazzCash's Design System and ensure consistency across all platforms.
• Translate concepts into user flows, journey maps, and prototypes that lead to intuitive user experiences.
• Identify design problems and devise elegant solutions in the context of fintech, such as payments, billers, top-ups, lending, etc.
• Work in a team of UX/UI designers to build a culture of design excellence.
• Present and justify design decisions to stakeholders and senior leadership.
• Stay up to date with the latest design trends, tools, and technologies.
• Understand, mold, shape, and improve the UI and UX across our digital platform, including the design of user journeys and applying insights from usability studies.
• Integrate global best practices into applications, channels, and tools.
• Collaborate with different teams (Products, Technology & Business) to discuss, generate ideas, and assess user requirements for designing and developing all digital designs and experiences.
• Successfully implement user-focused improvements to digital products and services within specified timelines and established standards.
• Present and report on design and research methodologies, effectively advocating your solutions to diverse stakeholders.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.