Senior UX Designer (generalist)

Lead UX Designer

At Jiffy, we're revolutionizing the digital infrastructure for crafters by enhancing their physical and digital value chains. Our platform is designed to elevate the crafter economy, minimizing friction so that crafters can focus on their passion—creating. As we expand from our origins in t-shirts to a diverse range of projects and products, we're looking for a visionary Lead UX Designer to unify our design approach and drive exceptional user experiences across our growing portfolio.

As the Lead UX Designer you will be pivotal in shaping the strategic direction and execution of our global design efforts. You'll oversee all design aspects for our product and brand surfaces, ensuring consistency and innovation as we introduce new products and features. This role requires both strategic oversight and hands-on involvement, blending leadership with individual contribution. You will be responsible for building a cohesive design vision, establishing effective systems and processes, and mentoring a talented team of designers.

Key Responsibilities

• Cross-team collaboration: Work with multiple product teams simultaneously, adapting your approach to each team's unique needs and timelines
• Full-cycle design: Take projects from initial concept through final implementation, including user research, wireframing, prototyping, and design handoff
• Rapid iteration: Move quickly through the design process while maintaining high standards and attention to detail
• Stakeholder communication: Effectively gather requirements and communicate design decisions to both technical and non-technical stakeholders
• Process optimization: Identify opportunities to streamline workflows and improve team efficiency
• Design system adoption: Work within our established design system while contributing to its evolution