Director, Product Management – Consent And Preference Management - Remote Eligible

Director, Product Management – Consent And Preference Management

This senior leadership role is focused on defining and driving the enterprise strategy for consent and preference management across a large, regulated organization. You will shape a foundational platform that governs how customer permissions and preferences are captured, managed, and activated across all channels. The role has a strong impact on customer trust, regulatory compliance, and personalized engagement at scale. You will operate at the intersection of product, privacy, legal, and digital transformation. This is a highly strategic position requiring both vision and execution in a complex ecosystem. The environment is cross-functional, fast-evolving, and deeply focused on responsible data use and customer-centric innovation.

Accountabilities:

• Define and own the multi-year product vision and roadmap for the consent and preference management platform, ensuring alignment with enterprise priorities such as compliance, personalization, and omnichannel engagement.
• Lead the development of scalable capabilities for capturing, normalizing, storing, and activating customer consent and preferences across all touchpoints.
• Establish enterprise-wide standards, including taxonomy, data models, APIs, and governance frameworks to ensure consistency and interoperability.
• Drive integration of consent and preference services with CRM, marketing, analytics, customer service, and external partner systems.
• Partner with Legal, Privacy, Compliance, Marketing, Digital, and Customer Experience teams to ensure regulatory adherence and business alignment.
• Champion customer trust by ensuring transparent, consistent, and intuitive consent and preference experiences.
• Define KPIs and performance metrics to monitor adoption, compliance effectiveness, data quality, and platform performance, driving continuous improvement.

Requirements:

• 8+ years of experience in product management, platform leadership, or digital capabilities, ideally focused on customer data, consent, privacy, or preference systems.
• Proven experience delivering enterprise-scale platforms across multiple business units, channels, and ecosystems.
• Strong understanding of regulatory frameworks such as HIPAA, TCPA, CCPA, and Do Not Contact requirements.
• Experience collaborating with Legal, Privacy, and Compliance stakeholders in highly regulated environments.
• Strong background in APIs, data governance, identity management, or enterprise data platforms preferred.
• Excellent communication, stakeholder management, and executive influence skills.
• Bachelor's degree in Business, Technology, or related field; MBA or advanced degree preferred.
• Experience in healthcare or similarly regulated industries is a plus.

Benefits:

• Competitive base salary range: $168,000 – $231,000 per year.
• Eligibility for performance-based bonus incentive plan.
• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Paid time off including holidays, parental leave, caregiver leave, and volunteer time off.
• Short-term and long-term disability coverage and life insurance.
• Flexible, remote-first work arrangement with occasional travel as needed.
• Employee wellness and well-being programs supporting work-life balance.