Marketing Operations & AI Automation Manager

Marketing Operations & AI Automation Manager

This role is a unique opportunity for a technically savvy and strategically minded professional to lead the implementation and optimization of AI-powered marketing workflows. As Marketing Operations & AI Automation Manager, you will oversee the design, governance, and execution of AI and automation strategies across the marketing and revenue tech stack. You will partner closely with Marketing, Sales Ops, RevOps, and Enablement teams to scale efficiency, enhance lead management, improve campaign performance, and optimize pipeline conversion. The role emphasizes hands-on AI training, workflow design, and data-driven insights, allowing you to shape the future of marketing operations while directly impacting revenue and operational efficiency. This position offers a collaborative environment for creative problem-solving and continuous innovation, ideal for someone passionate about AI, automation, and marketing technology.

Accountabilities:

• Define and execute the AI and automation roadmap across the marketing and revenue tech stack.
• Identify opportunities to apply AI for lead management, personalization, forecasting, enablement, and operational efficiency.
• Train, optimize, and fine-tune AI agents, copilots, and workflows within HubSpot, Salesforce, Outreach, and other platforms.
• Design, build, and maintain AI-driven workflows, ensuring integration across systems and alignment with revenue processes.
• Manage martech stack integrity, including clean data, scalable architecture, and robust platform integrations.
• Develop documentation, playbooks, and governance standards for AI and automation usage.
• Train and enable marketing and SDR teams to adopt AI-powered tools effectively.
• Define success metrics, monitor performance, and report insights on efficiency, conversion, and revenue impact to leadership.

Requirements:

• 4–7 years of experience in Marketing Operations, Revenue Operations, or Systems Operations.
• Hands-on experience with HubSpot, Qualified, and Salesforce.
• Proficiency with BI/reporting tools such as PowerBI, Tableau, Sisense, or CaliberMind, with strong data analysis skills.
• Experience configuring, training, and optimizing AI features in martech or salestech platforms.
• Familiarity with SDR and enablement tools such as Outreach and Highspot.
• Expertise in building automations and integrations using workflow tools like n8n.
• Understanding of AI agents, prompt design, workflow orchestration, and governance.
• Strong cross-functional communication, documentation, and project management skills.
• Nice to have: experience in cybersecurity organizations, RevOps/Sales Ops background, mentorship experience, or familiarity with multi-touch attribution platforms.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive healthcare benefits: medical, dental, and vision coverage.
• 401(k) retirement plan with employer match.
• Opportunities for career growth, professional development, and training.
• Collaborative, innovation-focused work culture within a growing organization.
• Exposure to cutting-edge AI and marketing technology initiatives.