Principal Product Manager, Consumer Experiences - Remote Eligible

Principal Product Manager, Consumer Experiences

This role offers the opportunity to define and deliver next-generation consumer experiences that directly impact health and well-being. You will lead the strategy, design, and execution of end-to-end digital journeys across mobile, web, chat, and voice platforms, translating insights into actionable product improvements. This position combines deep user empathy, data-driven decision-making, and rapid experimentation to drive measurable outcomes. You will collaborate closely with Design, Engineering, and cross-functional partners to create personalized, high-quality experiences that engage and empower users. The role emphasizes both strategic leadership and hands-on execution in a fast-moving, mission-driven environment. Your work will directly influence member satisfaction, engagement, and long-term health outcomes.

Accountabilities:

• Lead discovery and research through user interviews, usability studies, diary studies, and behavioral analysis to deeply understand member needs
• Synthesize qualitative and quantitative insights into actionable product decisions and clear narratives for stakeholders
• Build, ship, and optimize core consumer journeys from initial touch through ongoing engagement across multiple platforms
• Define input and output metrics tied to user behavior and health outcomes, iterating rapidly based on data-driven insights
• Write crisp PRDs, UX briefs, and acceptance criteria to reduce ambiguity and accelerate delivery
• Communicate product vision, trade-offs, and progress effectively to cross-functional teams and leadership
• Drive bold experiments and scale successful outcomes to improve engagement, personalization, and measurable health results

Requirements:

• 7+ years of Product Management experience or equivalent impact
• 3+ years leading end-to-end consumer-facing mobile products
• Experience defining and shipping subscription, payments, or monetization flows is a plus
• Strong analytical, strategic, and problem-solving skills, with a data-informed decision-making mindset
• Excellent written and verbal communication skills, capable of synthesizing insights into clear narratives
• Proven ability to collaborate across Design, Engineering, and cross-functional teams to deliver high-quality experiences
• Experience translating complex research into actionable product plans and measurable outcomes
• Comfort with rapid experimentation, iterative delivery, and prioritizing high-ROI initiatives

Benefits:

• Competitive annual salary: $195,000–$225,000 USD
• Remote work with a global, high-performing team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks fully paid parental leave for delivering parents; 8 weeks for non-delivering parents
• 100% employer-sponsored healthcare, dental, and vision for employee, 80% coverage for family; HSA and FSA options
• 401(k) retirement savings plan
• Supportive, collaborative, and mission-driven work environment focused on innovation and impact