This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager Lead in the United States.
This role focuses on leading the development and optimization of key customer journeys for a suite of financial products, ensuring a seamless and engaging experience across multiple channels. You will partner with cross-functional teams including marketing, analytics, and product to design and implement strategies that drive customer engagement, conversion, and retention. The position requires a strong mix of strategic thinking, data-driven decision-making, and executional expertise to deliver differentiated product experiences. You will leverage customer insights and market trends to inform product and campaign decisions while managing complex projects from concept to delivery. This role is ideal for a collaborative leader passionate about shaping impactful customer experiences and driving measurable business results.
· Lead end-to-end product development and optimization across key customer journeys, ensuring alignment with strategic goals.
· Design, execute, and optimize marketing campaigns and materials that support product launches, customer education, and lifecycle communications.
· Collaborate with internal teams across product, marketing, and analytics to ensure cohesive customer experiences and measurable outcomes.
· Utilize customer insights, market research, and data analytics to inform journey mapping, content strategy, and personalization initiatives.
· Champion business cases, product enhancements, and innovative solutions to meet evolving customer and market needs.
· Monitor operational and process challenges, partnering with stakeholders to implement improvements and maintain high-quality delivery.