Product Manager - Workforce Management - Remote Eligible

Product Manager - Workforce Management

This position is posted by Jobgether on behalf of Assembled. We are currently looking for a Product Manager - Workforce Management in California (USA).

As a Product Manager focused on Workforce Management, you will lead the development and expansion of a market-leading platform that optimizes scheduling, forecasting, and operational efficiency for large-scale support teams. You will collaborate closely with customers, prospects, and internal stakeholders to identify high-impact problems and deliver innovative solutions that leverage AI and automation. This role requires balancing strategic vision with hands-on execution, driving product adoption, and delivering measurable value to clients. You will work within a fast-paced, growth-oriented environment alongside a team of skilled PMs, engineers, and designers, contributing to both product innovation and organizational culture. Success in this role demands empathy for users, data-driven decision making, and the ability to thrive in ambiguity while shaping the future of workforce management.

Accountabilities:

· Partner with customers and prospects to deeply understand operational challenges, conduct interviews, gather feedback, and analyze usage data.

· Collaborate with engineering and design teams to define requirements, prioritize features, remove blockers, and deliver impactful solutions.

· Evangelize the product vision and roadmap to internal and external stakeholders, ensuring alignment and adoption across teams.

· Design and execute experiments to test new features and strategies, measure impact, and incorporate learnings for continuous improvement.

· Monitor product performance and key metrics, report insights to leadership, and develop strategies to drive adoption and customer value.

· Uphold high standards for product usability, design, and relevance to complex user workflows.

· Foster a fast-paced, empathetic, and growth-oriented culture, adapting to rapidly changing customer needs and organizational scale.