Product Operations Manager (remote - Europe) - Remote Eligible

Product Operations Manager

We are currently looking for a Product Operations Manager in Europe.

We are seeking a proactive and tech-savvy Product Operations Manager to join a fast-growing team focused on delivering exceptional experiences in the air cargo and logistics industry. In this role, you will work closely with airline partners, internal teams, and enterprise customers to ensure seamless integration, operational excellence, and optimal product performance. You will lead cross-functional projects, streamline processes, and leverage data-driven insights to maximize platform value. This is an opportunity to impact a high-growth, dynamic environment while contributing to the digital transformation of the air freight sector. You will work remotely across Europe while engaging in occasional team events to foster collaboration and alignment.

Accountabilities: As a Product Operations Manager, you will drive operational efficiency and partner success across the product platform. Your main responsibilities include:

• Simplify and automate key monitoring and operational processes for internal teams and airline partners.
• Lead integration projects for new partner airlines and ensure their services are accessible to the global freight network.
• Investigate operational issues and manage maintenance projects to keep integrations running smoothly.
• Support market expansion initiatives and enable enterprise forwarder onboarding processes.
• Identify feature gaps and drive adoption projects to enhance product offerings.
• Specify and implement tooling to improve internal operations and performance monitoring.
• Maintain active communication across technical and business stakeholders to align on ongoing projects.