Product Owner (remote - US) - Remote Eligible

Product Owner

This position is posted by Jobgether on behalf of COMPANY_NAME. We are currently looking for a Product Owner in United States.

We are seeking an experienced Product Owner to lead the development of internal tools used by operational teams in a fast-paced, enterprise environment. This role will translate strategic and operational needs into actionable product roadmaps, ensuring tools are intuitive, integrated, and aligned with organizational objectives. You will collaborate with cross-functional teams, facilitate stakeholder sessions, and drive adoption of operational tools that support call center agents, field operations, and other high-volume workflows. The ideal candidate thrives on organizing complexity, delivering measurable value, and fostering seamless collaboration between business and technical teams. This is a long-term consulting engagement with remote work across EST hours for candidates living in the continental US.

Accountabilities

• Define and champion the product vision, roadmap, and success metrics aligned with operational strategies.

• Translate operational requirements into actionable user stories, epics, and feature specifications.

• Collaborate with UX, development, and QA teams to guide solution design and ensure usability and adoption.

• Facilitate Agile ceremonies and maintain a prioritized product backlog reflecting the most critical business needs.

• Partner with call center, field operations, and cross-functional stakeholders to evaluate and prioritize features.

• Oversee tool integration with internal systems, monitor adoption, and identify opportunities for optimization.

• Conduct user feedback sessions, usability testing, and deliver documentation to support training and adoption.