Senior Product Designer, Commerce (remote - US) - Remote Eligible

Senior Product Designer, Commerce

As a Senior Product Designer on the commerce team, you will shape innovative, intuitive experiences that empower small business owners and solopreneurs to grow and scale their ventures. You will lead design initiatives from research through execution, collaborating closely with cross-functional teams including product management, engineering, content, and research. This role emphasizes holistic, persona-driven solutions that enhance user engagement and drive business outcomes. You will be a key influencer, bringing design expertise, storytelling, and strategic thinking to ensure product solutions are both usable and impactful. Your contributions will help define the commerce experience, integrating seamlessly into a larger product ecosystem while elevating the overall customer journey.

Accountabilities

· Lead design of holistic, scalable commerce experiences, including webinars, digital asset sales, and monetization tools.

· Collaborate with product managers, engineers, content designers, and researchers to translate business goals and user insights into effective design solutions.

· Conduct user research, build personas, and map user journeys to inform design decisions and validate concepts.

· Develop and maintain design patterns in partnership with the design system team.

· Communicate design approaches effectively through storytelling, inspiring alignment and understanding across cross-functional teams.

· Ensure usability and accessibility standards are met by engaging directly with customers and incorporating feedback.

· Provide design mentorship and direction across projects, ensuring consistent quality and alignment with business objectives.