Senior Product Manager, Membership (remote - US) - Remote Eligible

Senior Product Manager, Membership

In this role, you will play a critical part in shaping membership experiences that drive engagement, retention, and lifetime value. You will translate strategy into actionable product outcomes, applying both analytical and creative thinking to prioritize the most impactful opportunities. Working in a fully remote, fast-paced, and cross-functional environment, you will collaborate with engineering, design, marketing, and analytics teams to deliver high-quality solutions. This position offers the opportunity to lead end-to-end product initiatives, experiment with new ideas, and continuously improve processes while mentoring teammates and influencing best practices.

Accountabilities

• Translate business strategy into measurable product outcomes, framing opportunities with ROI scenarios tied to engagement, retention, and LTV.
• Lead discovery efforts, including user research, competitive analysis, and deep data exploration, to identify member behaviors and underlying drivers.
• Drive prioritization by weighing value vs. effort, aligning cross-functional stakeholders, and making clear trade-off decisions.
• Shepherd execution by participating in stand-ups, facilitating design and discovery sessions, and ensuring acceptance criteria and specifications are precise.
• Define and track success metrics for features and experiments, clearly reporting on business impact post-launch.
• Collaborate across teams to ensure a cohesive and seamless member journey from onboarding through retention.
• Identify inefficiencies in workflows and champion improvements to optimize product processes.
• Mentor peers and contribute to establishing best practices within the product organization.