Senior Product Manager, AI Agents And Platform - Remote Eligible

Senior Product Manager, AI Agents and Platform

Join an innovative product organization at the forefront of AI-powered automation, where cutting-edge LLM technologies, intelligent agents, and scalable platforms are transforming a massive consumer market. In this role, you will lead strategic AI initiatives that directly influence customer experiences, operational efficiency, and platform scalability. Working closely with engineering, applied AI teams, and external technology partners, you will help shape the future of AI-driven workflows and conversational automation systems. The position offers a unique blend of technical product leadership, experimentation, and cross-functional influence in a fast-moving, high-growth environment. You will play a critical role in translating emerging AI capabilities into scalable, production-grade solutions that improve customer engagement and business performance. This opportunity is ideal for a highly motivated builder who thrives in technical environments, embraces innovation, and enjoys solving complex product challenges with measurable impact.

Accountabilities

• Lead the end-to-end product strategy, roadmap development, and execution for AI agents, automation systems, and platform capabilities.
• Collaborate closely with engineering and AI teams to design scalable prompt strategies, evaluation frameworks, orchestration systems, and operational guardrails.
• Drive the development and optimization of AI-powered customer experiences focused on automation, accuracy, latency, scalability, and user satisfaction.
• Serve as the bridge between technical and non-technical stakeholders by translating complex AI concepts into actionable business strategies and product decisions.
• Define and implement AI platform standards, best practices, and scalable operational frameworks across the organization.
• Conduct experimentation and performance analysis to improve automation rates, answer quality, workflow efficiency, and customer outcomes.
• Partner with external AI and technology providers to evaluate and integrate emerging models, voice technologies, and workflow automation capabilities.
• Work cross-functionally with product, engineering, operations, and leadership teams to align priorities, manage trade-offs, and drive execution.
• Analyze product performance data and leverage SQL or analytical tools to validate hypotheses and inform product direction.
• Contribute to the long-term evolution of AI-enabled platform architecture and intelligent automation capabilities.

Requirements

• 4+ years of experience in technical product management, management consulting, or related roles within fast-paced startup or technology environments.
• Strong interest and hands-on familiarity with modern LLM systems, AI agents, and emerging artificial intelligence technologies.
• Proven ability to translate complex strategic ideas into scalable, production-grade products and operational systems.
• Experience working closely with engineering teams on API design, system architecture, technical trade-offs, and platform scalability.
• Strong analytical and data-driven mindset with working knowledge of SQL and experimentation methodologies.
• Excellent communication and stakeholder management skills with the ability to explain technical concepts clearly to diverse audiences.
• Demonstrated ability to lead cross-functional initiatives and drive alignment across technical and business teams.
• Strong problem-solving skills with an ownership mindset and focus on continuous improvement.
• Comfortable operating in fast-paced, ambiguous, and rapidly evolving product environments.
• Passion for AI innovation, automation, and leveraging emerging technologies to improve customer experiences and operational outcomes.

Benefits

• Competitive compensation package with a base salary range of approximately $160K–$200K plus equity opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• Paid time off and flexible leave policies supporting work-life balance.
• Paid parental leave programs.
• 401(k) plan with employer matching for eligible U.S.-based employees.
• Wellness benefits and employee support programs.
• Remote work flexibility across multiple U.S. and Canadian locations.
• Opportunity to work directly on cutting-edge AI, LLM, and automation technologies.
• Exposure to high-impact product initiatives within a rapidly scaling technology organization.
• Collaborative and innovation-focused work culture with strong cross-functional partnership.
• Career growth opportunities within an AI-first product environment focused on experimentation and rapid iteration.
• Equity participation opportunities as part of total compensation.