Technical Product Manager - Remote Eligible

Technical Product Manager

This role offers the opportunity to shape innovative technical solutions that improve patient outreach and engagement. You will partner with business owners, designers, data analysts, and engineers to define project goals, solution scope, and implementation strategies. The position involves driving both strategic direction and tactical execution, leveraging AI and advanced technologies to optimize workflows, improve operational efficiency, and deliver measurable outcomes. Success in this role requires a data-informed, detail-oriented mindset, strong collaboration skills, and the ability to translate complex requirements into scalable, high-quality products. You will have a direct impact on patient experiences and internal operational effectiveness while contributing to broader organizational objectives. The environment is dynamic, collaborative, and remote-friendly, empowering you to innovate and iterate continuously.

Accountabilities:

• Partner with business owners to define vision, priorities, and constraints, advocating for optimal solutions
• Optimize live workflows by monitoring metrics, gathering user feedback, and iterating on solutions
• Collaborate with internal teams and end users to understand requirements and design scalable solutions
• Write detailed user stories, capturing business rationale, requirements, and success criteria aligned with measurable outcomes
• Develop and maintain short- and long-term roadmaps that maximize value while minimizing risk
• Influence both strategic and tactical initiatives to strengthen outreach programs, operational efficiency, and overall impact

Requirements:

• 5+ years of product management experience in technology, SaaS, or technology-enabled services
• Proven ability to leverage data and research to inform solution design and business decisions
• Experience with software development lifecycles and Agile/Scrum methodologies
• Product development experience, preferably in healthcare technology or patient engagement solutions
• Strong organizational, problem-solving, and communication skills
• Knowledge of clinical workflows, healthcare administrative or clinical data sets, and EHR or practice management systems
• Preferred: experience with AI-driven communication tools, call center workflows, clinical quality measurement, and SQL/PostgreSQL

Benefits:

• Competitive salary with comprehensive benefits package
• Flexible work schedules and remote work options
• Health, dental, and vision insurance with generous employer contributions
• Paid time off, including PTO, holidays, volunteer days, parental leave, and sabbatical programs
• Retirement savings plan with employer match
• Stock options and educational assistance programs
• Inclusive, collaborative, and supportive work culture focused on professional growth