UX/UI Design Researcher (ai - first Organization) - Remote Eligible

UX/UI Design Researcher (AI-First Organization)

This role offers the opportunity to lead research and design initiatives that shape intuitive, trustworthy, and high-impact AI-powered experiences. The UX/UI Design Researcher will partner closely with Product, Design, Engineering, and Go-to-Market teams to translate complex AI-driven workflows into human-centered solutions. You will conduct both qualitative and quantitative research, validate features, and ensure that AI interactions are clear, usable, and reliable. This position requires strategic thinking, hands-on design skills, and the ability to influence product decisions through evidence-based insights. You will play a critical role in defining how users interact with intelligent systems, from discovery to iteration to scale, in a fast-paced, mission-driven environment.

Accountabilities:

• Lead UX and product research across AI-powered product lifecycles, designing and executing studies that uncover user needs and validate feature concepts
• Translate complex AI workflows into actionable research insights and design solutions, ensuring usability, transparency, and trust in intelligent systems
• Collaborate with product managers, designers, engineers, and data teams to influence roadmap decisions and create cohesive, scalable user experiences
• Design experiments, A/B tests, and behavioral analysis to improve AI performance and measure UX success
• Establish and maintain research infrastructure, including user panels, feedback loops, and standardized evaluation methods
• Mentor and guide teams on human-centered design and research best practices to elevate cross-functional understanding of user needs

Requirements:

• 6+ years of experience in UX research, design research, or human-computer interaction, with a focus on AI- or data-driven products
• Demonstrated ability to influence product strategy through research insights and cross-functional collaboration
• Strong qualitative research skills: interviews, contextual inquiry, ethnography, diary studies, usability testing
• Strong quantitative research skills: surveys, behavioral data analysis, metrics definition, experiment design
• Proficiency in AI product evaluation, including human-in-the-loop systems, trust, explainability, and adaptive interfaces
• Excellent communication and storytelling skills to convey insights to both technical and non-technical stakeholders
• Ability to work in ambiguous, fast-paced environments while balancing strategic and hands-on design responsibilities

Benefits:

• Competitive salary and compensation package
• Flexible remote or hybrid work arrangements
• Comprehensive health, dental, and vision coverage
• Retirement plan with employer match
• Paid time off and flexible leave policies
• Career growth and professional development opportunities
• Opportunity to work on AI-driven products with meaningful impact on user experience and adoption