Sr. Marketing Analyst

Sr. Marketing Analyst

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

Kitsap Credit Union is hiring a Sr. Marketing Analyst to work hybrid out of our corporate office in Bremerton. This position is responsible for the collection and analysis of internal and external data to conceptualize, recommend, and produce market insights and strategies.

Principal Accountabilities

• Aggregate and analyze internal and external data to make data-driven recommendations to improve the member experience, create operational efficiencies, increase product/service usage, and enhance earnings/profitability.
• Research, develop, execute, monitor, and report results for new data-driven marketing initiatives. These can include direct mail and printed mailings.
• Administer the Master Customer Information File (MCIF) software – Database Marketing technology system – and the marketing-related functions of the Customer Relationship Manager software (CRM).
• Initiate and analyze requests for proposals and conduct vendor due diligence.
• Manage assigned vendor relationships.
• Develop mailing lists for promotions and notifications using internal and external data for appropriate targeting and modeling.
• Recommend strategic product and service promotions and reporting of measurable results.
• Provide measurements and statistics of marketing and promotion campaigns pre and post campaign launch.
• Prepare and deliver management and Board of Director level presentations that clearly communicate key findings in verbal and visual formats.
• Participate in the preparation and deployment of various marketing plans and activities.
• Document and maintain research and analysis procedures.
• Continuously seek knowledge of existing and new statistical models and be prepared, as needed to educate senior executives, Board of Director members, and others on these methodologies in layman's terms.

Required Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Experience with Microsoft Office Suite including Word, PowerPoint and advanced Excel. Proficiencies in Excel PivotTables and data appends. Experience in SQL and Raddon Integrator Advance a plus. Demonstrates a high level of engagement and active collaboration contributing to a positive team environment.
• Understand, model, and represent KCU's core values.

Qualifications and Education Requirements

• Bachelor's degree in Business, Analytics, or Marketing required.
• Five years of experience in aggregating and analyzing data required.

Preferred Qualifications and Education

• Five years of hands-on experience managing marketing research helpful.
• Financial services sector preferred.

Supervisory Status

This position does not supervise others.

Working Conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

• Must be able to remain in a stationary position for a minimum of 75% of the time.
• Constantly operates a computer and other office productivity machines.
• Occasionally ascends/descends stairs,
• Constantly positions self in work environment,
• The person in this position frequently communicates with peers, supervisors, vendors and employees to exchange accurate information and answer questions,
• Must be able to detect objects at a distance,
• On occasion will move up to 20 pounds of office objects,
• Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions.

Please note: Kitsap Credit Union does not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without current or future sponsorship.

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

• Free onsite parking
• Annual time off and sick time accrued
• 11 paid holidays
• 1 Personal Floating Day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee

We believe in the power of belonging – it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees.

****** Employment is contingent upon satisfactory background check. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.