Senior Product Manager - Remote Eligible

Senior Product Manager

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We're a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it's only right that we ended up with the name 'Kuda' which means 'love' in Shona, a language spoken in the southern part of Africa. We're giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We've raised over $90 million from some of the world's most respected institutional investors, and we're rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role Overview We are looking for an experienced Senior Product Manager to lead the Onboarding & Identity team at Kuda. In this role, you will own and drive the strategy, development, and optimization of customer onboarding processes. This includes enhancing the onboarding journey, reducing friction, and ensuring seamless account creation and upgrades.

You'll collaborate with cross-functional teams including Design, Engineering, Analytics and Marketing to deliver a roadmap of impactful features and experiments that improve user experience and drive growth. This is a unique opportunity to make a significant impact on Kuda's growth and our customers' lives.

Responsibilities

• Take full ownership of the onboarding & identity roadmap, ensuring alignment with Kuda's OKRs and setting a clear vision for the team.
• Lead a team of engineers, designers, and analysts, fostering collaboration and ensuring high-quality execution of the roadmap.
• Own, understand and optimize the onboarding funnel metrics, utilizing these to share performance with C-Suite executives, direct your roadmap, and identify issues.
• Discover, develop, and improve features to enhance the onboarding experience, including streamlining account creation and upgrades.
• Collaborate with internal and external stakeholders to manage product requirements, ensuring compliance with regulatory and operational standards.
• Build world-class onboarding experiments and features using data, research, and collaboration. Define methods and metrics to evaluate success and failure.
• Coordinate resources and timelines to ensure on-time delivery with the highest quality.
• Deliver features and products that create amazing user experiences and validate these with customers.