Lead UX Designer

Lead UX Designer

Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

As a Lead UX Designer, you will be a design expert shaping the user experience for our digital products while driving strategic initiatives. You will lead high-priority, complex projects from concept to execution, working closely with cross-functional teams to create intuitive, high-quality designs.

• Be a key hands-on design contributor, actively working in Figma to create high-fidelity wireframes, prototypes, and interaction designs that align with business and user needs.
• Create visually stunning, brand-aligned interfaces with meticulous attention to detail.
• Set the standard for craft and quality in UI design, mentoring peers through example and critique.
• Own and execute end-to-end UX design processes, from research and discovery through to final execution, ensuring thoughtful, scalable solutions.
• Lead UX strategy for major digital initiatives while also rolling up your sleeves to refine the details and interactions of your designs.
• Partner with product managers, engineers, and stakeholders to define problems, develop solutions, and validate designs through usability testing and research.
• Champion design thinking and best practices, facilitating workshops, critiques, and working sessions to ensure a shared UX vision.
• Advocate for users at every step, leveraging data, research, and testing to ensure user-centered outcomes.
• Present designs and strategies to leadership, ensuring alignment and buy-in for key initiatives.
• Stay ahead of UX trends and emerging technologies to continuously elevate our design practice and digital experiences.
• Leverage AI-assisted design and research tools to accelerate discovery, synthesis, ideation, and iteration (for example, AI Design workflows), while maintaining high standards for craft, accessibility, and user trust.

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:

• User-Centered Mindset: You advocate for the user at every stage of the design process, ensuring intuitive, accessible, and high-impact experiences. You take a hands-on approach to translating user insights into detailed, data-driven, and well-crafted designs.
• Strategic Thinking: You think beyond individual projects, aligning design decisions with long-term business goals. You anticipate challenges, identify opportunities, and craft solutions that scale effectively.
• Collaboration & Influence: You work seamlessly across teams, communicating design rationale with clarity and confidence. You foster alignment, build relationships, and drive consensus to elevate the role of design within the organization.
• Ownership & Execution: You show pride in "getting the job done." You follow through, deliver high-quality work, and you do it on time. Whether tackling a complex problem or refining small details, you are results-driven and committed to excellence.

What We Are Looking For

• 8+ years of experience in UX and product design, with a strong portfolio showcasing user-centered design solutions for complex projects.
• Expert-level proficiency in Figma, with specialist-level expertise in UX design, prototyping, and high-fidelity UI execution.
• Exceptional visual design skills, with a portfolio demonstrating mastery of UI, typography, color theory, and layout.
• A keen eye for detail and a passion for pixel-perfect execution. You care deeply about the craft of design and consistently deliver polished, production-ready assets.
• A proven track record as a key design contributor on high-impact digital initiatives, balancing both strategic vision and hands-on execution.
• Strong qualitative and quantitative user research experience, ensuring data-driven design decisions.
• Excellent ability to present and defend design decisions to senior leadership, product managers, and engineers.
• Experience collaborating with cross-functional teams, including product managers, engineers, and business stakeholders.
• Experience leveraging AI in UX (AI Design) to speed up design and research workflows, such as drafting concepts, summarizing insights, generating variations, building interactive prototypes, or supporting usability analysis, is a plus.
• Experience managing and evolving design systems to ensure consistency, scalability, and seamless collaboration across teams is a plus.
• Experience designing for accessibility and inclusive design principles.
• A bachelor's degree in Human-Computer Interaction, UX/UI Design, or a related field (or equivalent experience).

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $125,600 - $164,850 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.