SR Analista Salesforce Marketing Cloud

Senior Salesforce Marketing Cloud Analyst

Rio de Janeiro - BR

At ília, our vacancies are always open to all people and do not restrict based on gender, ethnicity, sexual orientation, social factors, physical or intellectual conditions (PCD) etc. We encourage the candidacy of members from all minority groups!

About ília

We are specialists in technology, data, and design, driving the digital transformation of major market players for over 10 years in the financial, insurance, and mobility sectors. With more than 450 professionals, we are present in Brazil and Europe, serving the Latin American, European, and North American markets, developing high-quality digital products focused on business results. We are an innovative, creative, and passionate team about technology.

Certified for the 7th consecutive year as a Great Place to Work, at ília we believe that people change the world, and we invest in them. Our awesome deliveries are made of people for people, after all awesome people make awesome deliveries!

About the Position

We are looking for a Senior Salesforce Marketing Cloud Analyst to work on strategic projects, focusing on customer journey, personalization, and intelligent use of data.

Requirements

• Availability to work hybrid (2 to 3 times/week) | Gávea – Rio de Janeiro

• Develop and sustain solutions in Salesforce Marketing Cloud

• Create and optimize multi-channel journeys (email, SMS, push, WhatsApp)

• Work on the customer lifecycle (acquisition, engagement, retention, and churn)

• Work with Marketing Cloud Connect

• Develop with JavaScript, HTML, and CSS

• Monitor campaigns, metrics, and performance

• Support tests, validations, and continuous improvements

• Support in the unification of customer data

• Contribute to strategies of personalization at scale

• Support integrations and use of data for campaign activation

• Work with data-driven vision for the evolution of the customer experience

Differentials

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related fields;
• Previous experience in the segment of pensions, insurance, and financial institutions;
• Marketing Cloud Email Specialist certification;
• Marketing Cloud Administrator certification;
• Experience in Scrum/Agile projects;

Benefits and Incentives

Our hiring is CLT- 40 hours weekly with a flexible hybrid schedule. The benefits of ília are designed to provide an AWESOME experience for each ílian, below you will find the benefits in a summarized form. #vempraília

For health and well-being:

• Health and dental insurance plan by SulAmérica extended to dependents;
• Food allowance/meal card in flexible Caju benefits
• Life insurance;
• Home Office support in flexible Caju benefits card;
• Wellhub (Gympass);
• Sesc – extended to dependents, with access to services throughout Brazil;
• TotalPass.

For your development:

• ília University: Corporate university with more than 20,000 courses available for personal and professional development;
• Language Academy: Language school for ílians;
• í-talks and Chapter: Moments and ceremonies where the team shares practices, studies, projects, and ideas. In chapters, people with similar skills still meet to share ideas, practices, and experiences;

We like to go beyond in taking care of our people, so we also have some unconventional benefits:

• Pet health plan - Guapeco
• Onhappy – travel leisure benefit, with freedom for you to travel with whoever you want.
• BYOD - We rent your personal notebook paying a monthly fee for you to use it, but we also provide work machines for ílians. You decide!
• Your birthday, your cake!
• Your Networking Vale Prize - Award program for the recommendation of new employees.