Product Operations Specialist

Product Operations Specialist

The Product & Regulatory Operations organization is a vital part of the company's commitment to user and business safety on its platforms. This team delivers operations for emerging and critical priorities across the company and Global Operations, working closely with product/engineering, legal, and cross-functional (XFN) stakeholders.

As a Product Operations Specialist, you will work on projects that drive growth, engagement, and quality of the company's products. We seek experienced professionals with strong product sense, capable of collaborating with cross-functional teams in complex, multi-platform efforts to enhance user experience through data analysis and storytelling while maintaining clarity of product vision and organizational awareness.

Responsibilities:

• Support program execution strategy for various product areas and the platform, including initiating 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
• Collect and analyze product data from various sources to identify trends, patterns, and insights that can inform business decisions.
• Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
• Manage programs to identify opportunities and foresee challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute plans.
• Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.

Minimum Qualifications:

• 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience, or an educational degree in project management, business, marketing, finance, or operations, with a particular focus on product operations.
• Effective critical thinking and experience leveraging data to anticipate and resolve problems and drive solutions.
• Proven time-management and organizational skills.
• Experience working with teams to develop and improve operational systems and tools.
• Experience driving collaboration among cross-functional teams, coordinating effectively, and inspiring others.
• Experience resolving conflicts by finding win-win scenarios, identifying trade-offs, and setting clear priorities.
• Experience in risk management and priority setting.
• Strong communication skills.

Location: Onsite (Menlo Park, Seattle, or NYC)

Role type: Contract 6 Month Position

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Language: English (Required)