Key Client Solutions Manager, Large Customer Namer, Marketing Solutions

Key Client Solutions Manager, Large Customer NAMER, Marketing Solutions

This role will be based in New York, Chicago, San Francisco, or Sunnyvale. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.

The Large Customer NAMER segment within LinkedIn Marketing Solutions is searching for a Key Client Solutions Manager to manage relationships with our largest and most complex customers. This person will leverage their knowledge of online media, communication, relationship-building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Key Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue by delivering measurable business value and results for their customers. This is a senior, high-impact role that requires operating as a trusted advisor to C-suite executives and their teams, shaping client transformation agendas, managing multiple clients, campaigns, and projects concurrently, and scaling best practices globally.

Responsibilities include: serving as a recognized industry authority and trusted advisor to the C-suite and their teams, delivering high-impact performance presentations and strategic recommendations that influence executive decision-making; comprehensively leading post-sale activities, planning, executing, measuring, and optimizing advertising campaigns, communicated through insights and storytelling with data; building trusted relationships with clients by providing best-in-class customer experiences and proactively identifying and solving customer challenges; shaping client transformation agendas through data-backed insights, macroeconomic foresight, and deep understanding of industry-specific challenges; demonstrating LMS product and solution mastery by mapping customer's objectives and challenges across the marketing funnel, teaching and scaling expertise across global client teams and designing differentiated, future-ready marketing strategies that integrate persona, media, and industry intelligence vs. competition; driving new product adoption and partner technology integrations to maximize client success and efficiency; building and scaling internal coalitions by partnering with product, sales, cross-functional teams and Client Solutions Managers to orchestrate complex digital transformation journeys aligned with client objectives and accelerate roadmap alignment; leading transformational post-sale initiatives, architecting complex, multi-stakeholder strategies that deliver measurable ROI and long-term customer success; applying advanced measurement expertise to co-develop next-gen frameworks that anticipate macro trends and future-proof client strategies; codifying and institutionalizing best practices through strategic playbooks, case studies, and enablement programs that drive scalable impact; driving operational excellence in forecasting, pipeline accuracy, and sophisticated commercial negotiations that balance business, emotional, and strategic value; leading executive engagement strategies to generate net-new demand, align buying groups to a common vision, and influence media investment decisions across the marketing mix; promoting customer self-sufficiency by enabling clients to advocate for LinkedIn internally and optimize platform usage and advertising campaigns use at scale; mentoring and materially impacting the careers of peers through executive influence coaching, career guidance, and diversity, inclusion, and belonging; leading global change management initiatives, crafting transformative narratives that mobilize senior leadership and drive enterprise agility; anticipating customer needs, reshaping strategic conversations, and providing input to account plans that anchor customer success in long-term ROI and platform-wide value; forecasting and pipelines with precision by integrating macroeconomic insights, customer signals, and pipeline analytics, setting benchmarks for commercial impact and customer outcomes; driving new product adoption, partner technology integration, and campaign innovation to continuously elevate client performance and grow client investments; and traveling requirements: approximately 20% of the time for team offsites, LinkedIn and client conferences, and client meetings.

Basic Qualifications include: BA/BS degree or equivalent practical experience; 8+ years of experience in advertising, marketing, media; and 4+ years of media sales, technical measurement, and account management experience. Preferred Qualifications include: 8+ years of auction-based content and/or programmatic advertising campaign management and optimization & campaign reporting experience; demonstrated mastery of the B2B marketing landscape & digital media metrics; ability to conduct accurate forecasts and custom reports leveraging internal tools; ability to think strategically with a proven track record of achieving results by connecting a client's objectives and solving client challenges with data-driven products and solutions; demonstrated mastery of internet advertising technology, marketing automation, digital media ad products, and full-funnel measurement solutions; thought leader in the digital media and advertising industry landscapes; ability to expertly manage time, prioritize tasks, and work within deadlines with little supervision; strong executive engagement, stakeholder management, presentation skills, and ownership of agency and client relationships; ability to build effective insights-backed narratives to support strategic sales pitches, and a strong storyteller; ability to work independently and lead the charge on proactive cross-functional collaboration; demonstrated commitment to understanding and prioritizing the needs of the customer; know-how of sales planning & CRM tools; demonstrate a growth mindset inclusive of the ability to constantly learn new skills and introduce ways to work smarter, leveraging AI as a part of their day-to-day tasks; ability to lead large-scale initiatives & bring projects to fruition, measure results, and provide leverage to others across the organization; excellent team player, coach, morale builder, and self-starter who sets an example for the organization; transforms client's & colleague's knowledge base and careers; and has fun, while getting things done. Suggested Skills include: Digital Marketing and Advertising; Strategic Communications; Solution-based Selling; Campaign Management; Technical Measurement Solutions & Reporting.