Product Quality Evaluator

Product Quality Evaluator

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Join us to transform the way the world works.

As a Product Quality Evaluator (PQE) you will evaluate the product quality of new LinkedIn products and features. You will assess the readiness of our latest changes prior to their being released through the planning and testing across the entire portfolio of LinkedIn's products. These product evaluations will include black box manual, functional testing, accessibility testing, exploratory testing, API testing, and GenAI prompt scoring. You will join a team of member-focused product evaluators who work with product managers, engineers, and designers, to help evaluate and improve the features that make our members successful each and every day.

As a PQE, you will develop proficient knowledge of LinkedIn's core products and expected functionality, as well as less commonly used features of LinkedIn. You'll independently and comprehensively test new and nuanced features, user flows, and functionalities. You'll proactively engage in requirements gathering and discovery calls with stakeholders. You'll collaborate directly with cross functional teams on complex issues that require in-depth investigation. You'll influence product and engineering decisions with manager oversight and lead major work streams and key projects.

You'll test new and nuanced features, flows, and functionalities. You will establish a leadership role with peers and interact with upper management. You'll influence product and engineering decisions and lead the quality of key launches.

Responsibilities:

• Independently evaluate the next generation of product features and functionalities as well as help to sustain our current products flows.
• Collaborate with engineers and product managers to write and execute test cases based on product specs and member behavior.
• Consult with engineers, team leads, and product managers to provide member perspective on features and provide guidance such that they meet market needs with respect to functionality, usability, performance, and security.
• Collaborate with and provide potential solutions to cross-functional teams on complex issues, issues' severity, and impact.
• Use data to decide issue prioritization for Engineering and partner stakeholders.
• Present technical and functional details to leaders with both technical and non-technical backgrounds and provide recommendations on product readiness for public launch.
• Develop project management plans and test plans with multiple work streams and help manage execution.
• Contribute to and maintain test case repository as source of truth for expected product behavior and test coverage.
• Analyze member reported issues and recommend test coverage improvements.
• Use JIRA to identify trends and areas for improvement for the team.
• Use product knowledge to identify issues and create bug reports.
• Estimate evaluation effort levels and balance and prioritize multiple projects in parallel.

Basic Qualifications:

• BE/BS/BA or degree in related field required
• 4+ years' experience in one or more of the following areas: Product Testing, Product Evaluation, Software Quality Assurance, Software Test Engineering, Software Quality Engineering, User Experience, Program/Project Management
• 1+ yrs experience with testing APIs
• 1+ yrs experience with test automation tools and scripting/programming languages - Postman, Selenium, Appium, Java, Javascript, Python, Playwright, etc.
• Experience in Agile Testing practices
• Experience with test plan & test case writing

Preferred Qualifications:

• Experience with GenAI product testing
• Experience in JIRA, TestRail
• Experience with SQL or other database structures
• Experience with Accessibility testing
• Experience working with vendors to test

Suggested Skills:

• Product testing
• Product quality
• Project management

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