Product Designer (ux/ui) - CDC

Makro Pro

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work. Take your career to new heights in the future of B2B e-commerce. Join our team and help us build Southeast Asia's next unicorn.

Your Challenge

As a Product Designer, you will design user experiences for operational systems used inside our warehouse and fulfillment environments. Your work will support both web applications and handheld PDA devices used by operators, supervisors, and administrators within the warehouse management ecosystem. You will work closely with Product Owners, Business Analysts, and Engineers to translate operational processes into intuitive and efficient digital workflows.

Your responsibilities include:

• Advocate for user-centered design solutions across warehouse operations and digital platforms.
• Design user experiences and interfaces for web applications and PDA/handheld devices used in warehouse operations.
• Create wireframes, prototypes, and high-fidelity UI designs that can be implemented directly by engineering teams.
• Design task-driven workflows for warehouse operations, including receiving, picking, packing, loading inspection, and inventory handling.
• Design PDA interfaces optimized for speed and clarity, where minimal interaction steps are critical for frontline operators.
• Conduct user research and usability testing to understand operator workflows and improve operational efficiency.
• Define user personas and user journeys for both warehouse operators and administrative users.
• Design operational dashboards and monitoring tools that allow supervisors to quickly understand system status, exceptions, and operational performance.
• Translate complex business processes and operational requirements into clear, intuitive interaction flows.
• Establish and evolve consistent design patterns, UI components, and design systems that scale across web and PDA platforms.
• Continuously iterate on designs based on user feedback, operational insights, and usability testing.
• Working closely with Product Owners, Business Analysts, and Engineers to ensure designs are technically feasible and aligned with operational constraints.