Senior Product Owner

An Exciting Career Awaits You

At MPC, we're committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Refining Operations Excellence Senior Product Owner works closely with business analysts, developers, product managers, operations, process, and personal safety subject matter experts and other stakeholders to drive best-in-class operations and safety programs at MPC's refining locations. Manages lifecycle of internally developed and commercial software, including tooling, definition, design, planning, development, prototyping and testing. Acts as a liaison between IT and business leaders to develop a product roadmap. Applies design thinking techniques (e.g. user stories, prototyping) to define product features. Maintains the Operations Excellence team's backlog and directs work to ensure a robust, sustainable and supported portfolio of applications across the enterprise. Will work with internal and external partners to select and customize technology products and/or services.

Key Responsibilities

• Builds customer and internal-facing products with superior user experience across multiple verticals, accountable for an established or moderate complexity product.
• Ensures alignment between teams to prioritize product roadmaps, plan releases, and align them with business objectives.
• Collaborates with Agile teams, stakeholders, and business representatives to address and resolve issues that arise during product development.
• Works collaboratively with cross-functional teams, including R&D, UX, and business and operations teams, to align product strategies, gather insights, and plan releases.
• Identifies product-related issues, makes decisions, and continuously does trade-off analyses to ensure development stays on track toward deliverable commitments.
• Prioritizes the short-term feature backlog and releases, as well as the long-term product roadmap for products.
• Conducts customer research, and product discovery and synthesizes market factors into a cohesive product strategy.
• Collaborates with customers to understand challenges & opportunities.
• Collects quantitative data and takes a data-driven approach to evaluate the viability of product initiatives.
• Writes epics and stories to support completion of initiatives; ensures stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product; promotes Agile approaches to product development across teams/areas.
• Collaborates with the Operations Excellence Product Manager to develop a product roadmap and support strategy.
• Leverages influence and domain expertise to drive consistent product ownership across sites and commitment from site leadership and key stakeholders.
• Leads development of best practices and ensures compliance with company standards in product execution.

Education and Experience

• Bachelor's degree in Information Systems, related field or equivalent work experience.
• Product Owner certification preferred.
• 5+ years of relevant product owner experience required.

Skills

Agile Methodology – Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.

Authentic Communicator – Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.

Business Acumen – Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.

Decision Making – Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.

Industry Product Knowledge – Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.

Product Development – The creation, innovation, enhancement, or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.

Product Lifecycle Management – The handling of a good as it moves through the typical stages of its product life: development and introduction, growth, maturity/stability, and decline.

User Experience (UX) – User Experience (UX) refers to the overall experience that a person has when interacting with a product, service, or system, especially in terms of how easy or pleasing it is to use.