Director, Identity Data Products

Director, Identity Product

The Director, Identity Product leads Marriott's enterprise identity data strategy and product portfolio, ensuring secure, unified, and privacy-compliant identity capabilities across all customer and partner touchpoints. This role is responsible for defining the vision, roadmap, and delivery of identity solutions that enable personalization, loyalty integration, consent management, and seamless digital experiences. As a key leader within the Enterprise Data, Analytics & AI organization, this position partners with technology, marketing, legal, and security teams to deliver identity products that balance innovation with compliance. Through strategic execution and cross-functional collaboration, the Director ensures Marriott's identity ecosystem supports global scale, enhances customer trust, and drives measurable business impact.

Key Responsibilities

• Define and execute the strategic roadmap for identity data products and capabilities.
• Oversee identity resolution, authentication, and consent management solutions to enable secure, personalized experiences.
• Ensure compliance with global privacy regulations and enterprise data governance standards.
• Collaborate with engineering, security, and marketing teams to integrate identity capabilities across platforms and channels.
• Drive adoption of identity solutions across internal stakeholders and external partners.
• Monitor performance metrics including identity match rates, data quality, and system reliability.
• Resolve technical and strategic blockers to ensure timely delivery of identity initiatives.
• Champion innovation in identity management technologies and methodologies.
• Represent identity strategy in enterprise forums and partner engagements.
• Promote agile delivery and continuous improvement in identity product development.

Qualifications

• Bachelor's degree in Computer Science, Data Management, or related field; advanced degree preferred.
• 8+ years of experience in data product management or identity technology leadership.
• Expertise in identity resolution, authentication protocols, and consent management frameworks.
• Strong understanding of privacy, security, and compliance requirements for identity data.
• Proven ability to lead cross-functional teams and influence stakeholders at all levels.
• Experience with customer data platforms, loyalty systems, and identity governance tools.
• Agile product leadership and strategic execution skills.
• Excellent communication and stakeholder engagement capabilities.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.