Product Management (PM) And Sales Support Specialist

Product Management & Sales Support Specialist (Personal Care & Life Sciences)

Our client is a dynamic Canadian specialty chemical distributor that blends scientific expertise with strong global supplier partnerships to serve industries such as food and beverage, personal care, pharmaceuticals, and industrial manufacturing. Known for its entrepreneurial spirit and steady growth, the organization operates with the agility of a close knit team while supporting a broad international network.

The Product Management & Sales Support Specialist (Personal Care & Life Sciences) plays a key role in supporting both product management and inside sales initiatives across the Personal Care and Life Sciences portfolio. This position partners closely with Sales and Marketing teams to drive commercial effectiveness, while ensuring the accuracy and integrity of all related sales and marketing documentation.

What you'll be doing:

• Manage and maintain supplier price books, keeping the commercial team informed with accurate and up-to-date pricing
• Maintain a well-organized library of supplier product literature for easy access and reference
• Prepare documentation for landed cost requests to support effective pricing decisions
• Keep sales and customer records accurate, current, and well-structured
• Provide timely communication of pricing and quotes to customers as needed
• Contribute to the internal marketing of supplier product lines, helping build awareness and engagement across the commercial team
• Build product and market knowledge through ongoing training and development
• Participate in customer and supplier meetings, supporting relationship management and alignment
• Coordinate trade shows and seminars, assisting in the execution of key sales and marketing initiatives
• Support order processing by ensuring the Order Management team receives complete and accurate instructions
• Act as a key point of coordination between the Samples Coordinator and Sales team to manage customer sample requests
• Proactively follow up with customers on submitted samples to gather feedback and help move opportunities forward
• Maintain a centralized, supplier-specific tracking file for all samples, and prepare monthly or quarterly reports for suppliers as needed
• Support the Sales team in forecasting product needs to ensure appropriate inventory levels are maintained
• Monitor and track inventory across multiple warehouse locations throughout North America
• Collaborate with Regulatory and Quality teams to manage expiring inventory, including extensions or proper disposition of goods