Business Manager - Product Quality

Business Manager - Product Quality

Bangalore, Karnataka

Business – Marketplace: NMV/MAU & Product Quality

Full Time Employee / On-site

About the Team

Meesho is the most downloaded e-commerce app in India. And, as the Business team, we have the most bragging rights to this claim. Why? Because we hold end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and conversion. And we take this job very seriously. As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions.

About the Role

As a Business Manager in the Retention ranking team, you will play a pivotal role in shaping how users discover and engage with products on Meesho. You will own quality and retention outcomes by ensuring our ranking systems surface the right products — balancing price, quality, and user preferences. Your work will directly impact user trust, long-term retention, and category growth, while also enabling suppliers to thrive sustainably on the platform.

What you will do

Own end-to-end quality and user retention metrics, with a direct line to NMV (Net Merchandise Value) growth.

Drive ranking initiatives that ensure users consistently see high-quality, value-for-money products in their feeds.

Understand different user cohorts and strategize to improve cohort-wise retention

Identify and improve avenues to solve quality-related challenges for category teams

Collaborate closely with Product, Data Science, Categories, Seller Experience, and Marketing teams to deliver user-first ranking solutions.

Lead long-term (3Y) and mid-term (6M) planning for the charter, ensuring ranking interventions align with business priorities.

Continuously problem-solve and innovate to keep improving user experience and supplier outcomes through better ranking.

What you will need

Master's degree with 2+ years of experience

Bachelor degree with 3-4+ years experience

Strong analytical aptitude in problem-solving

Strong bias for speed for execution

Ability to multitask, think critically and execute tactically

Have a proven track record of finding innovative solutions to business problems

Additional bonus if you have worked on 0-1 business or experience in startups

About us

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Our Mission

Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.

We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho's large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners. Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India's e-commerce ecosystem.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.

Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like "Problem First Mindset," "Listen or Die," our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.

We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.

To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.