Product Manager (guadalajara, México)

Product Manager

We are a purpose-driven healthcare technology company passionate about innovation and using technology to help people by solving real-world problems. Our team designs, builds, delivers, and supports industry-leading assisted living software solutions.

Location: Providencia, Guadalajara, Mexico

Language: Bilingual (English & Spanish)

Work Authorization: Must be legally authorized to work and currently residing in Mexico, with a valid US visa for travel.

We are seeking a highly capable and self-driven Product Manager who thrives with minimal oversight. This individual will operate confidently within established systems and processes, demonstrating adaptability and independence while consistently delivering high-quality results.

They will excel at setting priorities, managing timelines, and collaborating effectively to align with strategic goals. The ideal candidate demonstrates forethought, proactive communication, and innovative problem-solving skills, while embracing new technologies to enhance product development.

Key Accountabilities

• Build and maintain a backlog of work for engineering by collecting bugs, feature requests, and prioritizing based on patterns.
• Collaborate with CS/AM teams to prioritize escalations.
• Manage sprint scope changes and project milestones.
• Gather requirements from clients and stakeholders, documenting findings.
• Apply discovery techniques to assess value, usability, feasibility, and business viability.
• Work closely with UX designers to understand user workflows and map personas.
• Lead solution design discussions with designers, developers, and tech teams.
• Plan sprints, maintain roadmaps, and facilitate daily scrums.
• Keep stakeholders informed and demo features regularly.
• Conduct UAT and coordinate beta testing to refine features.
• Create rollout plans and enable sales/client services with documentation and training.
• Define and track adoption and usage metrics for new and existing features.

Culture:

Our culture is rooted in purpose and passion. We show up each day with a positive attitude, ready to make a difference. We care deeply about our work, our clients, and each other, and we act with honesty, respect, and integrity. We thrive on change, embracing curiosity and continuous growth.

From creating joyful experiences to delivering high-quality, impactful solutions, we relentlessly seek excellence in everything we do. Joining our team means being part of a collaborative group driven to improve lives through innovative software and meaningful connections.