Casino Marketing Ticketing Coordinator - Corporate

Casino Marketing Ticketing Coordinator

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

As a Casino Marketing Ticketing Coordinator, you will play an essential role in the smooth operation of our casino marketing and VIP ticketing process, facilitating ticket blocks and generating reports to support our dynamic events. If you thrive in a fast-paced environment and are passionate about delivering exceptional experiences, this position offers an exciting opportunity to be part of our vibrant team! The starting rate is $20 per hour.

The day-to-day responsibilities include:

• Maintain and monitor the size of ticket blocks, ticket prices and inventory of all ticket outlets
• Complete and distribute reports as requested using various technologies
• Accurately maintain inventory allocations in accordance with pre-established guidelines/needs of the ticketing departments
• Increase / Release blocks as necessary
• Meet with department management weekly to go over event blocks 60 days out
• Allocate tickets among property Casino Marketing Administration teams for all events
• Communicate to respective counterpart Casino Marketing teams for show additions/changes/statuses
• Constant contact with the box office
• Issue comp slips to Box Office
• Assist with Executive reservation pre-seating and announcements
• Assist department management with post-event ticket balancing and accounting
• Attend and assist in casino pre-seating meetings
• Answer telephones promptly and respond to requests or inquiries of callers in a timely and courteous manner

The ideal candidate:

• Must be 21+ years of age
• High School Diploma or GED is required
• 1+ years of prior relevant experience in box office ticketing or casino marketing is required
• Proficiency in Excel is preferred
• Experience with Patron Management is preferred
• Experience with AXS and/or Ticketmaster systems is preferred

The perks and benefits include:

• Competitive and comprehensive health benefits as well as wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community