Manage and grow relationships with key clients in the SaaS and digital marketing sector. Develop and execute strategic account plans to meet client objectives and drive revenue growth. Collaborate with internal teams to ensure seamless delivery of services and solutions. Identify opportunities for upselling and cross-selling to maximize client value. Monitor account performance metrics and provide regular reporting to clients. Act as a trusted advisor to clients, offering insights and recommendations to meet their business goals. Stay updated on industry trends and emerging technologies to enhance client offerings. Address and resolve client concerns promptly to ensure satisfaction and retention.
A successful Sr. Account Manager should have: proven experience in SaaS and digital marketing account management. Strong communication and interpersonal skills to build and maintain client relationships. Ability to develop and implement strategic account plans. Analytical skills to monitor performance metrics and provide actionable insights. Familiarity with trends and tools in the business services industry. A client-focused mindset with a passion for delivering results.
Competitive salary range of $99000 to $121000 annually, based on experience. Fully remote work opportunity for flexibility and work-life balance. Comprehensive benefits package, including healthcare and retirement plans. Opportunities for career growth within the business services industry. Supportive company culture that values innovation and collaboration.