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Principal Product Manager

Drive AI-powered contact center strategy and develop innovative customer engagement solutions
Redmond, Washington, United States
Senior
3 days ago
Microsoft

Microsoft

A global technology leader known for its software products, cloud services, and hardware like Windows OS and Xbox consoles.

Principal Product Manager

Are you excited to shape the future of customer engagement with cutting-edge AI?

The Dynamics 365 Contact Center team is looking for a Principal Product Manager to drive the strategy, vision, design, development, and deployment of generative AI–powered contact centers. In this role, you’ll transform state-of-the-art AI technologies and Microsoft’s modern collaboration suite into production-grade solutions that enable millions of users to collaborate more efficiently and deliver exceptional customer experiences.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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Principal Product Manager
Redmond, Washington, United States
Product
About Microsoft
A global technology leader known for its software products, cloud services, and hardware like Windows OS and Xbox consoles.