Frontline Workers (FLWs) are the backbone of the global economy and our daily lives. From healthcare professionals to retail associates, they represent over 2.2B people worldwide—yet remain some of the most underserved by technology. Microsoft Teams is changing that, empowering FLWs with the communication, collaboration, and AI-driven tools they need to thrive. At the same time, millions of knowledge workers rely on Microsoft Teams as the hub for communication and collaboration. The Microsoft Teams Audience growth team is focused on helping all segments—from consumers to knowledge workers to frontline workers—discover, adopt, and gain long-term value from Teams.
We operate at the intersection of communications, collaboration, and next-generation AI, building experiences that make Teams indispensable for everyday work. Our mission is to design and deliver AI-powered productivity and comms tools tailored to the unique needs of frontline workers, SMBs, and enterprises alike.
We are part of a fast-paced, innovative environment with leaders who are both strategic and passionate about delivering results through operational excellence. We will succeed when our customers and partners succeed. We are focused on applying deep customer empathy, data insights, and responsible AI principles to drive innovative solutions that solve the industry’s most challenging problems. Our culture of agility, openness, and accountability breeds inclusion, trust, and collaboration.
As a Principal Product Manager, you will be the model of product management excellence, defining vision and strategy, driving growth, and delivering world-class experiences that accelerate adoption and engagement across frontline and knowledge worker scenarios.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.