The Digital Direct Sales (DDS) team at Microsoft is a global eCommerce organization that helps consumers and very small businesses discover, learn, and buy Microsoft products. Operating in over 120 countries, DDS combines data-driven insights, experimentation, and personalization to deliver intelligent, adaptive shopping experiences. We engage customers throughout their digital journeys, driving emotional connection, business growth, and innovation at scale. We are hiring a Senior Marketing Technology Manager to lead the strategy, adoption, and optimization of personalization and experimentation marketing technology across DDS.
In this role, you’ll operate at the intersection of customer data, AI, and marketing technology—leveraging advanced platforms to accelerate experimentation, automate personalization, and optimize customer-facing experiences. As an individual contributor, you’ll shape how DDS delivers intelligent, adaptive journeys by driving innovation and scaled adoption of marketing technology capabilities. We’re looking for a Marketing Technology leader with deep AI experience and a forward-thinking mindset—someone energized by driving innovation, readiness, and operational excellence across DDS and broader Microsoft. This role plays a critical part in accelerating speed, scale, and autonomation across our personalization and experimentation platforms. A successful candidate is curious, bold, and eager to challenge the status quo to unlock what’s possible with advanced AI technologies.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.